We recently sat down with AI expert Christina Kucek, Executive Director of Intelligence Automation at CAI, to talk about the myriad ways artificial intelligence is shaping the employee experience (EX), what to consider when implementing AI in the workplace, and lots more.

Organizations that aren’t committed to continuous improvement risk becoming static or being left behind. Waste and inefficiencies happen, of course, but organizations motivated to reduce or remove them will have a better chance of succeeding in a competitive marketplace. Implementing a successful operational efficiency plan can help your company reduce waste and increase productivity without sacrificing the quality of your product or service.

Whether you’re personally dealing with imposter syndrome or trying to prevent it on your team, we’re here to help. In this article, we’ll walk you through what imposter syndrome is and how to overcome it from both the individual's and the manager's perspectives. No one wants to feel like an imposter at work. But the truth is, imposter syndrome is a real thing that can negatively impact mental health and well being.

A flow chart call center process is becoming increasingly necessary for call centers that want to be more efficient. For starters, it helps call centers visualize their entire workflow to identify and fix any inefficiencies. Additionally, using a process flow chart can reduce call mismanagement by establishing accountability and boosting agent productivity. In this article, we’ll explore what a call center process flow chart is and its five types.

Ad Esse’s team realized their data was too scattered. The disconnect between numerous software and spreadsheets caused errors, wasted time, and resulted in poor visibility into business results.

Learn how to sync workflows with employees' biological prime times to enhance performance and job satisfaction. Get practical tips for personalized scheduling and explore how Insightful's working hours tracker and activity monitor can optimize your team's productivity.

As HR managers and CEOs, there is constant pressure to maximize your team’s performance. We are all looking for the magic solution that leads to higher productivity, happy employees, and a healthy organizational environment. But what if there was a data-driven method that could increase team productivity by 30%? Let’s think about a workplace environment in which the team can define problems, improve workflows, and make choices backed by reliable data.

How to facilitate meetings that are worth everyone’s time and help you accomplish your goals.

The options for what you can create in Miro are nearly limitless. Wondering where to get started? We’ve rounded up 10 of our best and most popular Miro templates along with related Miro board examples from our community templates gallery, Miroverse. Check out these templates and examples to see how our users treat templates as launch pads for their own creative, unique, and customized boards.