Teams | Collaboration | Customer Service | Project Management

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How To Use Skype For Business: A Step-by-Step Guide (2020)

Want to learn how to use Skype for Business? The current global pandemic has forced many businesses to go remote — but that comes with tons of communication challenges! Luckily, Microsoft’s Skype for Business is a popular video conferencing tool that can help you overcome that. But if you don’t know how to use it properly, your communication issues are only going to get worse. Don’t worry! This article is a step-by-step guide on how to use Skype for Business the right way.

StartingPoint - Streamline and Solves the Customer Experience

StartingPoint is a customer operations and experience platform to solve the disconnected customer experience. StartingPoint allows companies and teams to see a complete view and manage customer on-boarding, project management, service and helpdesk management, and team management in one location.

OneDesk - Setting up Multiple Domains for Customer Organizations

Learn how you can add multiple domains for customer organizations in OneDesk so that customer record is automatically added to the specific organization. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - How to Make Adjustments to your Company Preferences

Learn how you can add your company name, logo, working hours and more through OneDesk Company Preferences. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - How to Make Changes to Bulk Items

Learn how to make modifications to multiple items in OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Asana tips: How to structure your work in Asana

Whether you’re new to Asana or a power user, knowing how to structure your work in Asana is the first step toward connecting individual work to larger initiatives or goals. In fact, according to the Anatomy of Work Index, employees who have clarity on how their individual work adds value to their organization are 2x more likely to be motivated at work.

1-Stop Connections keeps ports functioning by embracing the customer experience

At any moment, there are more than 20 million containers at sea, transporting everything from raw materials like oil, steel, and wood, to consumer products like TVs, toys, and textiles. That makes operating ports complicated business, which is why companies like 1-Stop Connections, which provides SaaS solutions to keep those ports working efficiently, are so vital.