Teams | Collaboration | Customer Service | Project Management

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"Work About Work": Could this Phenomenon be Secretly Hurting Your Team's Productivity?

Work about work activities are stunting your company’s growth as they detract from meaningful work. Overcome the impact they have on your team’s ability to be productive with this one simple solution.

Employee time theft: What it is and how you can avoid it

Whether it’s extended breaks, taking excessive personal timeouts, or using technology for non-work purposes, time thefts can prove to be expensive for your business. An accountant in Canada was ordered to repay their former employer CAD 2600 for time theft tracked while working remotely in 2023. Check out these time-theft statistics to understand how even a few minutes can put a dent in your bottom-line. Thus, time theft can seriously ruin your business profits.

Comparison Between Workstatus, DeskTime, and ActivTrak

Time management is crucial in today’s demanding work environment. Effective time management requires using the correct time monitoring tools to enhance productivity, drive commerce, and minimize time waste. However, so many tools are available that making a decision becomes challenging. That is where DeskTime, ActivTrak, and Workstatus are useful when tracking and monitoring employees. They are all different, but each is effective in a way that the others are not like.

Evaluating the top 33 virtual assistant companies of 2024

There are several benefits to using a virtual assistant. These benefits include significantly reducing your labor costs, being able to get help 24/7, the ability to outsource tasks to a seasoned professional, access to a wide set of skills that you and/or your teammates might not possess, the option of getting help with a project the second you need it, and more.

OneDesk - Get Started: Web Widget

The OneDesk web widget is a simple to implement integration with your website. Add the widget to provide support tools to your customers and prospects. The widget can include: a live chat, ticket portal, knowledge base, AI bot, forms, and custom homepage. OneDesk combines Help Desk, Project Management, & Professional Service Automation software into a single application.

How to Calculate Employee Productivity: Top 5 Metrics

Do you know how to calculate employee productivity in 2024? Implementing employee or productivity monitoring software is great. However, it’s useless if you don’t know how to measure the efficiency of your teams with it. The key to success is identifying where your workforce is least effective and filling the room for improvement. Measuring the productivity of employees can be based on various factors. These include the production of goods, client service, and output extraction from teams.

Why intranets fail reason #2: Employees lack easy access to all the tools they need

The future of workplace efficiency depends on intranet systems that serve as the central hub for all daily operations. But that’s only possible when an intranet can integrate everything employees need to complete their work efficiently. When they are expected to log into multiple systems or dig through various platforms, productivity plummets, engagement falters, and digital friction sets in.