Teams | Collaboration | Customer Service | Project Management

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time champ

Task Timer: Everything You Need to Know

Oct 8, 2024 By Jahnavi Pulluri In Time Champ
7 Do you ever feel like time is slipping through your fingers when juggling multiple tasks? Oh, we understand – it can be quite difficult to keep track of everything without task timer. Right? Well, that is where our Task Timer comes in. It is like your personal time manager who helps to track tasks, keeps on schedule, and ensures that you are billing accurately. In this guide, you will learn how to get the most out of this versatile tool, from your first-timer to easy invoicing.
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Vivantio

What is a Service-Based SLA? Best Practices for Service Providers

Oct 8, 2024 By Vivantio Press In Vivantio
A Service Level Agreement (SLA) is a formal contract between a service provider and the customer that defines the service levels to be delivered. A Service-Based SLA specifically refers to an agreement that covers one standard level of service across all customers receiving that service. This type of SLA is common in industries where a provider delivers the same service, such as cloud or network services, to multiple clients under similar terms.
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Richard Brett: What is 'rev rec' & which metrics matter?

Oct 8, 2024 By Scoro In Scoro
Which metrics should you track, to run your agency as efficiently as possible? In this episode we speak with Richard Brett. Rich is a seasoned FinOps professional with 15+ years of experience, including a decade in the agency world. Rich has played a key role in scaling agencies, setting up financial processes, and supporting sustainable growth. Rich will take us into a deeper dive of agency finances, starting with revenue recognition – recording revenue when it's earned, not when payment is received – and explain why this is so important.
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geckoboard

10 sales reports that consistently drive business growth

Oct 8, 2024 By Mark Burdon In Geckoboard
To compete and win in business in our digital age, sales leaders must trust their company’s data and make timely decisions based on insights they can extract from it. Sales reports enable executives to identify sales trends and customer behavior patterns impacting their company’s growth trajectory and take decisive action, whether to continue their current strategy or change course towards more profitable outcomes.
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time doctor

5 easy & effective ways to automate your timesheet reminders

Oct 8, 2024 By Time Doctor In Time Doctor
Making on-time payments can become tricky if employees frequently fail to submit timesheets. So what’s the solution? With timesheet reminders, you can send automated alerts weekly, biweekly, or monthly to streamline the process and improve success rates. In this article, we’ll cover how timesheet reminders work, explore how they can benefit remote team managers, and look at how to save time with automated time tracking.
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DeskTrack

Top 15 Benefits of Time Management Skills for Everyone

Oct 8, 2024 By DeskTrack In DeskTrack
There are many benefits of time management skills. Period. What separates successful people from the non-successful ones is that the former effectively manage their time. Whether you are a student, employee, leader, professional, or even a retired person, knowing how to effectively balance your hours daily is an important skill. So, in this post, we will take on the nitty-gritty of hour management, which is equivalent to life management.
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wire

Why Jira tickets, code comments or meeting notes are NOT long term specifications?

Oct 8, 2024 By Marco Conti In Wire
Working on a software project with an agile methodology means delivering constant improvements in small increments. This translates to frequent changes on the product level (what the product offers, how the user experience works) and on the technical level (how it works under the hood). Organizations typically track these changes using a ticketing system, such as Atlassian Jira, where tickets describe what needs to be implemented.
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time doctor

All about healthcare BPO (services, trends, top companies)

Oct 8, 2024 By Time Doctor In Time Doctor
Want to learn about the healthcare BPO industry and how it can help your company? Today, tons of healthcare organizations are turning to business process outsourcing to manage their day-to-day activities. Why? With lower costs and increased efficiency, it’s the perfect solution for any healthcare company looking to step things up. In this article, we’ll cover everything you need to know about healthcare BPO to help your company benefit from it.
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From Chat to Zendesk AI Messaging: Community Event

Oct 7, 2024 By Zendesk In Zendesk
:Transform Your Customer Service with AI Messaging!: In this recording of our Zendesk Community Event on Making the Shift from Chat to AI Messaging, you will discover how to elevate your customer service from basic chat to Zendesk AI-powered messaging. This session provided valuable insights into transforming customer communication capabilities through the use of AI and machine learning.
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