Teams | Collaboration | Customer Service | Project Management

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Top Remote Work Skills to Highlight in Your CV

When you're polishing your CV for remote job opportunities, emphasizing the right skills can really make you stand out. It's not just about listing them and leaving the rest to a fancy CV maker; you need to show that you can excel in a virtual setting. Have you thought about how your self-motivation and adaptability appear to potential employers? And what about your tech skills—are you effectively demonstrating your ability to tackle problems on your own?

A Comprehensive Guide to Workforce Planning and Analytics

In the evolving business ecosystem, staying ahead means more than just meeting deadlines or achieving targets. It requires planning for your most valuable asset, your employees. Workforce planning and analytics have become the foundation for companies trying to stay ahead of their competitors. These tools help businesses anticipate future needs, balance talent with organizational goals, and create flexible teams ready to handle future challenges.

Build invoices in QuickBooks with real-time data from Teamwork.com

Client service firms running on QuickBooks and Teamwork.com are rejoicing thanks to an even tighter integration between the two platforms. A brand new, one-of-a-kind integration is here to help you translate your billable time into dollars and get paid for your client work! The new Advanced QuickBooks Integration automatically passes billable time information from Teamwork.com to QuickBooks helping streamline and accelerate your invoice creation process.

Free Time Tracking Spreadsheet Templates (Excel and PDF)

3 Struggling to keep track of your employee’s time efficiently? You might find time-tracking spreadsheets handy, but they often face issues with manual data entry and time-consuming updates. If you are unsure how to overcome these challenges and streamline your time tracking. Don’t worry, this guide will explore how to use spreadsheets to track time efficiently along with free time tracking spreadsheet templates. Let’s dive in!

AI for IC: 3 research-backed ways for Internal Communication teams to drive engagement and unleash productivity with an AI-powered intranet

In one of business’ great pivots, high performing Internal Communication teams have switched from full pandemic/crisis mode to become a catalyst for furtherance of company culture as well as organizational impact. Senior leaders across the globe have realized that internal comms, when done right, can be a highly effective lever that moves the needle on critical KPIs.

8 types of flexible work schedules for the modern workforce

Part time work also offers more time to employees to engage in other creative projects. Curious about the different types of flexible work schedules? Following a global pandemic, businesses are looking to enhance employee productivity despite limited physical interaction. They have adopted strategies to ensure unobstructed workflow, flexible work schedules being the most popular ones. So how do you incorporate this evolving schedule system into your company?

From Chat to Zendesk AI Messaging: Community Event

:Transform Your Customer Service with AI Messaging!: In this recording of our Zendesk Community Event on Making the Shift from Chat to AI Messaging, you will discover how to elevate your customer service from basic chat to Zendesk AI-powered messaging. This session provided valuable insights into transforming customer communication capabilities through the use of AI and machine learning.

Improved Reporting, AD Security Groups, Category Descriptions, and More! (v10.0.2)

As a CurrentWare customer, these quarterly product updates are included at no additional cost as a part of your subscription. Need help upgrading? Our team is here to assist you every step of the way. We offer comprehensive documentation, training resources, and personalized support to ensure a smooth transition. Should you have any questions or need further assistance, please reach out to our support team.

Discover Your Smart Employees with We360.ai | Boost Productivity and Employee Satisfaction!

Are you aware of the hidden potential within your workforce? Many organizations overlook the most valuable asset—the employees who quickly adapt to new tools and technologies, enhancing their efficiency and productivity. With We360.ai, you can now identify, nurture, and incentivize these smart employees, allowing them to grow while contributing more to your organization. In this video, we'll show you how We360.ai helps you,

Agent Home: What's New with Zendesk - Featuring Zac Garcia - Enterprise User Group Sept '24

Agent Home: What's New with Zendesk - Featuring Zac Garcia During the latest Zendesk User Group Meetup, participants dove into Agent Home, an exciting new experience designed to enhance productivity through intelligent sorting, real-time updates, and collaborative support features. Zac Garcia, Zendesk Product Manager, discussed how the enhancements to Agent Home simplified the transition from the legacy agent dashboard, creating a smoother and more friction-free experience for users.