Teams | Collaboration | Customer Service | Project Management

%term

Adfinis adds Element to its Portfolio of Services

Adfinis, a recognised and internationally active open source provider, and Element, a leading service provider for secure and decentralised real-time communication solutions, are entering into a partnership. With this partnership, Adfinis is expanding its portfolio with an exciting solution that will enable it to offer an even more comprehensive range of products in the market for digitally sovereign platforms.

How To Manage Employee Burnout

Employee burnout has become widespread, impacting employee well-being, job satisfaction, and overall organizational culture. As stress levels rise due to heavy workloads, lack of work-life balance, and unclear role expectations, many employees experience burnout. To maintain a positive work environment, employers need to recognize the warning signs and take proactive measures to support their employees’ mental health and overall physical well-being.

How to Monitor HubSpot, LinkedIn & Google Analytics Metrics

If your business uses HubSpot for sales, alongside common marketing tools like Google Analytics and LinkedIn, you might eventually find it becomes time-consuming to keep track of all your KPIs. It’s not just that it’s time-consuming for leaders who need to monitor these performance metrics. The biggest downside is that teams and individuals stay in their silos.

11 sales contest ideas: A guide to running sales competitions

Sales is a naturally competitive role that attracts people with a competitive spirit. If you run a sales team, you’ll likely find there are times when you need to inject that extra boost of competition into your team culture. A sales contest or competition is often the best way to harness your team’s enthusiasm for victory with healthy team rivalry. In this article, we’ll explore when might be a good time to run successful sales contests.

The $16 Million Mole: The Real Cost of Insider Threats

Discover the shocking impact of insider threats on businesses across industries. Learn why traditional security measures fall short and how Insightful's innovative platform can help you detect these costly internal risks before they damage your business. Protect your organization from within.

Password Reset Best Practices: A Guide for Help Desk Professionals

As a help desk professional, you're likely all too familiar with password reset requests. These tickets often flood your queue, making up a significant portion of your daily workload. But don't worry—we've gathered password reset best practices to equip you with the knowledge and tools to handle these requests efficiently You'll also learn how to implement robust self-service solutions and educate users on best password management practices.

Help Desk Software in Canada: How to Choose a Tool for ITSM Success

With so many options available, choosing a help desk software in Canada can be challenging. These tools come packed with various features and offer unique advantages, but not all of them will suit your needs. For Canadian businesses, reliable help desk software is crucial for streamlining IT operations, improving service delivery, and ensuring that both internal teams and customers receive the support they need.