Teams | Collaboration | Customer Service | Project Management

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Top 10 Employee Accountability Software In 2021

Wondering which is the best employee accountability software for your team? If you’re offering your team a flexible or remote work option following the COVID-19 pandemic, employee accountability is probably one of your main concerns. How will you hold employees accountable for their work when they aren’t physically in the office? While accountability software can certainly help you out, you need to choose the best one for your requirements.

Virtual Assistant China: Top Services, Tips (2021 Guide)

Want to hire a Chinese virtual assistant? From accounting and improving customer experience to data analytics and more — virtual assistants can do a wide variety of tasks. And while the process of hiring them can sound intimidating, it doesn’t have to be. All you need are clear expectations, job platforms, and a little expertise. So how do you hire a virtual assistant from China? In this article, we’ll cover what a virtual assistant is and how you can hire them.

5 Tips to Build a World-Class B2B Customer Support Organization

A customer can be very satisfied with the products and services of a company, but that doesn't mean they’ll remain loyal. Competitors can attract them by offering better customer benefits, including proactive customer support. Customer experience is decisive for both satisfaction and loyalty. However, most companies do not offer great customer experiences.

Meet the Simpplr Employee Communications Platform - Demo

The modern workplace is rapidly evolving, and let’s face it - traditional intranets just weren’t built for today’s remote demand. That’s why we built Simpplr, the modern employee communications solution designed to connect and align the most complex and distributed workforces. Today, employees are often: Here’s how we fix that. In this Simpplr intranet demo, see how we designed a sleek, modern, and easy-to-use platform that top workplaces use to connect and align complex and distributed workforces. We make it Simpplr.

6 ways to better manage high-performance teams

What makes a team successful? And how can we learn from the best and learn from the groups that simply couldn’t connect? Great teams are often successful because they achieved their goals by overcoming adversity and obstacles. And managing high-performance teams takes a lot of trust and innovation to encourage everyone to do their best work. In fact, the 2019 Global Human Capital Trends survey found only 41% of respondents believe their company successfully leads.

Shared Services Model - How Does It Work?

The shared services model can transform business processes and smooth out the rough edges in your operational model. Have you been looking for ways to centralize your operations? We recommend that you consider the shared services model. Through the use of standardized technology, various units in an organization can access the same services. In this article, we are going to be providing everything you need to know about the shared services model.

8 Simple Strategies To Get More Happy Customers 

The customer experience market was valued at $6.5 billion in 2019 and is expected to experience a 17.7%¹ compound annual growth rate each year until 2027. With happy customers being the lifeblood of all businesses and the value of customer experience, it’s no surprise that 45.9%² of businesses rate customer experience as their most important priority over the next five years.