Teams | Collaboration | Customer Service | Project Management

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The 20 Best Chatbot Apps (Free + Paid)

In this article, we’ll go through the 20 best chatbot apps that will allow you to create chatbots the easy way. With chatbots, you can provide better customer service, make more sales, and engage with your audience 24/7, without the expenses of live customer support. They will help you to know that your live reps are spending time with people who need live reps, instead of having them answer the same questions over and over again.

How to Make a Chatbot (in Little to No Time)

If you want to take your customer service to the next level, you need to know how to make a chatbot. Chatbots engage with your audience 24/7 and can be as simple or as complicated as you need them to be. Don’t have coding skills? No problem! There are tools like the Messagely chatbot software that will allow you to create chatbots easily and in minutes with no required coding skills.

HaloITSM Workflow Automation - Tech Talk with Excalibur Data Systems

HaloITSM is a single, all-inclusive ITSM software solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike. It wont just standardize your processes, but it will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business, present, and future.

OneDesk - Canned Responses

There are multiple ways to set up and automate the sending of responses in OneDesk. Canned responses can assist in answering frequently-asked questions you receive from customers, addressing requests you get repeatedly, and more. This lets you declutter your helpdesk and saves you and your team time when it comes to sorting and replying to customer requests.