Teams | Collaboration | Customer Service | Project Management

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5 printable time sheets you can download (free templates)

Tracking employee work hours keeps you informed about attendance and where employees spend their time. It will help you calculate employee pay accurately while improving their productivity. So, how can you track employee time? Printable time sheets are one option. These are paper timesheets on which employees can note down their hours. To make this simpler, you can use a ready-made timesheet template. In this article, we’ll provide five different editable and printable timesheet templates.

From Complexity to Clarity: Navigating Customer Support with TeamSupport

Businesses often find themselves entangled in the web of complex customer interactions and inquiries. As companies scale, the intricacies of providing consistent, high-quality customer support can escalate swiftly. That's where TeamSupport steps in, turning complications into simplified processes. With a laser focus on efficiency and clarity, TeamSupport streamlines the customer service experience.

Get More Done: Task Batching for Peak Efficiency

Do you ever feel like your day is a whirlwind of constant task switching? You answer a quick email, then jump to a social media post, only to get sidetracked by a colleague’s urgent question. This constant context switching is a major hurdle in the business world. It can leave you feeling scattered, stressed, and ultimately, unproductive. If traditional time management strategies haven’t quite cut it, there’s a powerful technique waiting to be explored: task batching.

Top 10 workforce optimization software (features, pricing)

As a business owner, using workforce optimization (WFO) strategies can increase your company’s employee productivity and operational efficiency. And the easiest way to reap these benefits is by utilizing workforce optimization software. The software integrates data from various sources, such as your contact center, back-office, etc., into one unified solution. These data-driven insights allow you to make faster and more informed business decisions.

The Premium on Human Connection in the AI Era with Mike Robbins, Motivational Speaker & Author

This episode features an interview with Mike Robbins, motivational speaker and author. In this episode, Shawn and Mike discuss the limits of authenticity, how AI is affecting teams, and the difference between recognition and appreciation.

Your Bottom Line Is at Risk: 4 Simple Strategies to Identify & Eliminate Bottlenecks

Bottlenecks can drain your business's time and money. Learn effective strategies to identify and eliminate these inefficiencies with Insightful's powerful computer activity monitoring tools, boosting productivity and securing your bottom line.

7 Steps For a Solid Knowledge Management Process [+Workflow Template]

Navigating the complexities of IT Service Management (ITSM) can often feel like trying to solve a massive jigsaw puzzle without seeing the picture on the box. Each piece represents crucial data and experience scattered throughout your organization. Without a clear overview, finding the right piece at the right time can be daunting, if not downright frustrating. This is where an effective Knowledge Management process becomes indispensable.