Teams | Collaboration | Customer Service | Project Management

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Workforce Productivity What It Is How To Improve It

Workforce productivity is a critical aspect for organizations aiming to achieve success and growth in today’s competitive business landscape. Understanding what it entails and how to enhance it can greatly impact the overall performance and profitability of a company. So, what exactly is workforce productivity? It refers to the measure of an employee’s efficiency and output within a given timeframe.

Why businesses choose Zendesk AI

🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How To Avoid Project Failure Using Risk Management?

Are you tired of project failures derailing your hard work and investments? Or Ever wondered how some projects seamlessly navigate challenges while others crumble under pressure? In project management, success is not just about executing tasks; it’s about foreseeing and mitigating risks effectively. This staggering statistic underscores the importance of implementing robust risk management strategies in project planning.

Integrating InvGate Service Desk and Azure DevOps To Enhance Your IT Support

For organizations looking to improve communication and collaboration between support and development teams, the InvGate Service Desk and Azure DevOps integration is the perfect fit. This integration will enable you to link DevOps Work Items to your service desk requests, streamlining your IT operations and enhancing your service delivery. Ready to see how it works? Let’s see what this integration can do and how to set it up in just a few steps!

What Are The Consequences Of Time Theft At Work?

Making business operations lean & efficient is essential in today’s business world. People spend a lot of effort and money trying to make their businesses more efficient. Time is precious because when a business works well, it can do more in less time. But did you know that many businesses in the US (around 75%!) have a big problem? Some employees are stealing time from work.

Wire co-founds CODE-initiative to unleash innovation through open standards

Wire, the secure messaging platform from Berlin, joins industry heavyweights like Google, Meta and Qualcomm in a new initiative aimed at unleashing innovation through open digital ecosystems. Named ‘Coalition for Open Digital Ecosystems’ (CODE), the group will work with actors from academia, policymakers and other companies with an initial focus on the implementation of the EUs ‘Digital Markets Acts’ (DMA).

Boosting employee productivity: A comprehensive guide

If your organization struggles with employee productivity, you aren’t alone. Many organizations face challenges with keeping teams active and engaged. Our comprehensive guide to boosting employee productivity offers actionable tips and strategies for maximizing output — without burning out your workforce.

Managed services vs. professional services: The differences explained

Professional services firms have plenty to offer to right-fit clients: deep technical expertise, advanced project management and project planning skills, and a steady hand through change. They also face sideways competition from another class of businesses: managed services providers.