Teams | Collaboration | Customer Service | Project Management

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Scoro Welcomes 9 Certified Partners on Board

Scoro is happy to announce that we certified our first round of global partners. The batch includes nine companies: Congratulations to all partners who completed the certification program! The certification highlights that our partners have passed a detailed training and testing process and are qualified to provide independent services regarding Scoro.

The 10 Best Employee Monitoring Software for Macs in 2021

Looking for the best employee monitoring software for Mac? Managers are continually looking towards employee monitoring software to help their teams be more productive. And while employee monitoring does raise some concerns, you won’t have any trouble boosting productivity with the right software. So which employee monitoring software Mac should you go for? Fortunately, you’re in the right place.

The Smart Guide to Monitoring Employee Social Media in 2021

Want to know how to start monitoring your employees’ social media? If you’re looking to increase team productivity by curbing excessive social media activity at the workplace, you’re in the right place. In this article, we’ll take an in-depth look at how you can implement employee social media monitoring processes within your organization. We’ll also reveal a reliable method to help you monitor employee social media usage.

Part 2: B2B Customer Support Transformation Imperatives

In Part 1 of this three-part series we introduced the new report by ServiceXRG and TeamSupport. The 2021 Customer Support Transformation report examines current trends in Support delivery and offers tangible guidance for Support and Service professionals to meet growing expectations of both customers and company executives. Part 1 explored the transition of support from a reactive transactional model to a more proactive and preventive approach.

Don't get tunnel vision

Based in San Francisco, Morten is the CEO of Wire, an enterprise-grade, end-to-end encrypted collaboration platform. He has over 20 years’ experience in the technology industry, as well as extensive go-to-market and SaaS experience spanning both the U.S. and European markets. Previously, Morten was the CEO at Huddle, a content collaboration platform serving large professional services firms as well as the UK and U.S. governments.

Project Management Reimagined | Zoho Projects 7

Transform the way you work with Zoho Projects, an online tool that is reimagined to offer you the very best of project management. Plan, track, and collaborate with ease. Zoho Projects is an effective project management software that helps you organize your work, communicate with your team, and achieve your project goals, irrespective of whether you're a team of 5 or 500.

Scale up collaboration with more flexibility from Miro

Today we’re introducing Miro’s Flexible Licensing Program: a new offering created to help organizations of all sizes scale visual collaboration at their own pace — unlimited licenses every quarter with no upfront commitments or retroactive fees. The past year has taught us that people and organizations are more resilient when they come together. In many ways, we’ve had to redefine what it means to be “together,” and by extension, to be connected.