Teams | Collaboration | Customer Service | Project Management

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16 Best Workflow Management Software in 2020

Managers should always focus on what really matters – getting work done. But as we’re all expected to get more done in less time, doing everything manually doesn’t cut it anymore. Thus, in an effort to improve daily operations and boost efficiency, businesses have quickly realized the benefits of a dedicated workflow management software. What is workflow management software?

What Is The Correlation Between Employee Engagement And Productivity?

Wondering if there’s a correlation between employee engagement and productivity? Most companies focus on boosting employee engagement, and for a good reason. It’s a factor that is responsible for increasing profits, skyrocketing productivity, upgrading customer experiences, decreasing employee turnover, and a whole lot more. In this article, we’ll explain the correlation between employee engagement and productivity.

Courier Live: Trick-or-Treating From a Distance Using Slack

Aydrian and Nate use Slack buttons to create a socially distance alternative to traditional Trick-or-Treating using Courier. Click "Show More" to jump to key moments in the video. Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API.

Digital Transformation at Scale: 5 Game-Changing Factors

While it’s absolutely true that no two digital transformations are created equally, maybe the most important factor for digital transformation at scale is that it begins and ends as true company-wide efforts. Without a clear understanding of the importance of the project — along with buy-in from any and all key stakeholders along the way — your efforts will be doomed to failure before they’ve even had a chance to really get going.

How to pick customer segmentation software that will scale with your team

Customer segmentation involves classifying customer data by specific traits to learn more about the groups that make up your customer base. The more you understand them, the better you can serve them. There are countless ways to segment customers - by age, location, occupation, account type, company size, and more. Unless you’re prepared to keep a few thousand Post-it notes on hand at all times, you’ll need a sophisticated software solution for capturing and analyzing all that data.

An introduction to Mattermost as your DevOps Command Center

Mattermost is a platform based on collaboration — not built simply for facilitating team and asynchronous communication, but built on the philosophy that having the ability to collaborate efficiently makes the world safer and more productive for everyone. This is true in many day-to-day situations in an organization, but it is especially true in the world of DevOps. When an emergency arises, information needs to be moved from person to person and team to team as quickly as possible.

4 Practical Tips for Successful Virtual Office Management

Want to unlock the secrets of successful virtual office management? Perhaps you’ve heard about the benefits of a virtual office but don’t know where to begin. Or maybe you’ve had to turn to virtual work due to the COVID-19 pandemic. Either way, we have some tips that could help you set up a virtual office in no time. In this article, we’ll cover what a virtual office space is, and how a virtual office can benefit your company.