Teams | Collaboration | Customer Service | Project Management

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Effective Employee Behaviors that Reflect High Performance

How employees behave at work defines operational efficiency. It reflects what time they take to complete what tasks and achieve what productivity. Predicting employee behavior not only helps in evaluating employee performance but also in controlling compliance with business policy and data privacy.

What is Interpersonal Communication and Its Role in the Workplace

Good communication skills are NOT the same as people’s skills. Sometimes, these two types of skills don’t go hand in hand. An employee might be able to express their ideas and opinions clearly and properly but still fail to form connections with colleagues. No matter how brilliant this employee might be, the lack of interpersonal skills can stunt their growth. Worse, failure to communicate within the workplace can also impact business growth and may cause imposter syndrome among employees.

Partnering With Product and Tech for a Better Employee Experience with Shawnee Irmen-De Anda

This episode features an interview with Shawnee Irmen-De Anda, Chief People Officer at Thriveworks. Shawnee has two decades of experience serving as a human resources strategic business partner for growing and well-established healthcare organizations. In this episode, Amanda sits down with Shawnee to discuss creating brand awareness while recruiting, incorporating tech into the employee experience, and fighting burnout during times of crisis.

10 Key Insights for Enhanced Productivity

In the rapidly evolving landscape of work, organizations are continually seeking ways to unlock the full potential of their workforce. Enhanced productivity is not merely a goal but a necessity for staying competitive in today's dynamic business environment. This blog explores 10 key insights to empower organizations in harnessing the full capabilities of their workforce, fostering innovation, and driving sustained productivity gains.

Balancing Short-Term Goals with Long-Term Vision

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The New Era of Employee Engagement: Transforming Workplaces for Success

Explore the significance of employee engagement in organizational success. Discover how Insightful enhances workplace dynamics through innovative monitoring and analytics. Learn strategies to elevate engagement and productivity in your team. Start transforming your workforce today with Insightful’s employee tracking system.

11 important benefits of KPO for business owners in 2024

The Business Process Outsourcing (BPO) industry is projected to grow by approximately 9.1% globally between 2022 and 2030. All industries within the BPO service sector, including Knowledge Process Outsourcing (KPO), will see substantial developments and improvements soon. India, for instance, has seen its KPO industry grow by over 45% in the last five years. As a result, it’s important for employers to explore the benefits of KPO and understand how they can gain from it.

A complete guide to KPO (2024): Meaning, types, pros & cons

Knowledge Process Outsourcing (KPO) involves outsourcing core business activities and highly specialized knowledge related work to third-party professionals. Many businesses today choose KPO to access advantages like cost savings and improvements to the company’s efficiency. So, what is KPO, and could it be right for your business? In this article, we’ll explain what KPO is and describe a few different types of KPO services.

Mastering Problem Ticket ITIL: Minimizing Disruptions

Key Takeaways: If you’re in charge of managing IT infrastructure, you know how critical it is to minimize disruptions and ensure everything is running efficiently. That’s where problem ticket ITIL and problem management come in – these techniques can revolutionize your approach to resolving IT incidents and ensuring your systems are stable. Problem management is all about identifying the root cause of incidents and developing a plan to prevent them from happening again.

Resource Scheduling in Project Management: Beginner's Guide

Whether you are working with limited resources or simply want to manage what you have more effectively, resource scheduling is an important part of project management that’s all too often overlooked. Project managers are starting to embrace a range of tools and platforms to support their resource scheduling needs. 56% of respondents to a recent survey said their enterprise uses tools for resource management. ‍