Teams | Collaboration | Customer Service | Project Management

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Unleashing Employee Superpowers and Leader Authenticity with Sandy Gould, Chief People Officer

This episode features an interview with Sandy Gould, Chief People Officer at Pinwheel. In this episode, Shawn sits down with Sandy to discuss strategies for building company culture, insights into building trust and fostering psychological safety, and injecting humanity into HR.

How to Detect Employee Monitoring Software

In today’s digital age, employee monitoring software is increasingly being used by companies to track productivity, ensure compliance, and safeguard against security threats. While these tools can offer significant benefits to employers, they often raise concerns about privacy among employees. Understanding how to detect the presence of monitoring software on your devices is essential for safeguarding your privacy and ensuring that your work environment respects your rights.

New site openings: Reducing costs and delays with work management solutions

In an era where market expansion can make or break a business, the success of new site openings is vital for growth. Whether you're steering the launch of a new healthcare facility or managing multiple retail branch openings, the complexities involved in these initiatives are a shared challenge.

How to choose the right team chat app: A step-by-step guide

‍ As businesses increasingly adopt hybrid and remote work models, collaboration tools and effective communication have become essential for teamwork, productivity, and overall organizational success. According to a report by McKinsey, digital communication and collaboration tools like team chat apps can improve productivity by 20-30% by reducing time spent on non-essential emails and meetings.

Unleash Team Potential with the People List Widget

Boost your team collaboration with the People List Widget, the perfect tool for displaying and interacting with your board collaborators’ avatars! In this video, discover how to add the widget to your board, pin frequent collaborators, and easily drag avatars for tasks like creating breakout spaces or assigning speakers. See how avatars seamlessly attach to sticky notes or cards, moving fluidly across the board with them. This dynamic feature enhances teamwork and organization in any project.

AVD Performance Dashboard

In this dashboard tutorial video, we will walk you through building an Azure Virtual Desktop dashboard. This dashboard provides users with the visibility they need into the status of Azure Virtual Desktop. The Azure Virtual Desktop dashboard combines CloudReady and Service Watch metrics for a holistic view of Azure Virtual Desktops availability and performance. When issues occur, users can quickly review the dashboard to identify whether the issues is limited to an office, individual device, or affecting Azure Virtual Desktop as a whole.

TeamSupport Improves AI Suggested Replies with Advanced Search Update

TeamSupport’s innovative AI Assist is designed to help agents solve problems faster with greater ease. Now we’ve made these tools even more powerful with advanced search capabilities, making it simpler for agents to resolve issues quickly. TeamSupport’s AI Assist incorporates conversational technology, drawing from historical data and previous interactions to provide detailed information and suggest relevant articles from your Knowledge Base, if you’ve set one up.

What Is Favoritism At Work and How to Deal With It?

Imagine your boss put a salesperson forward for promotion. It can all be motivating until you find out that this salesperson doesn’t have the best performance record compared to other candidates. Turns out… they spend a lot of time with your boss outside of work. Favoritism at work is real. You can work hard and always give your best but still get unrecognized just because you’re not a favorite.

Employee Turnover Rate: Definition & Calculation

Employee turnover is a critical metric that companies monitor closely, as it directly impacts organizational stability, productivity, and costs. Understanding employee turnover—its causes, effects, and how to calculate it—is essential for businesses aiming to maintain a healthy and productive workforce. This article delves into the concept of employee turnover, explains how to calculate it, and discusses strategies to manage and reduce turnover rates.