Best practices for setting up your workspace’s channels, including when to create new ones and how to name them

In the past, virtual events were an exclusive or niche occurrence, hosted by organizations with the resources and the tech to coordinate them well. Today, digital events have become more normal than convening physically. For over a year now, the coronavirus pandemic has completely shifted the events landscape, and companies have had to get creative about making virtual events worthwhile and engaging for their customers.

Want to learn how to keep accurate employee attendance records? Having precise and up-to-date employee attendance records makes good business sense. And in most countries, including the USA, it’s also a requirement under the law. Unfortunately, many employers see attendance recording as an unnecessary hassle. But it doesn’t have to be! In this article, we’ll explain what employee attendance records are and why you need them.

Looking for an effective call center attendance policy? Excessive absenteeism, tardiness, and other attendance issues are difficult to manage in a call center. These problems negatively impact agent productivity, team output, customer experience, and business growth. Fortunately, you can bring these problems under control by setting up an excellent attendance policy. In this article, we’ll discuss how to create a call center attendance policy to prevent absenteeism and tardiness.

The current marketing environment has changed drastically. Customers are often in need of assistance and expect smooth interactions with the company. Hence, leading businesses are focused on using technology to humanize their labels and develop service models to withstand this ever-changing business environment. Surveys show that 86 percent of customers are willing to pay more for a better customer experience.

It’s been over a year since work as we knew it transformed overnight. Today, distributed work continues to pose challenges for teams and organizations around the world, whether they’re struggling to prioritize work, logging longer hours, or experiencing burnout at higher rates. Contributing to these remote work hurdles, according to the Anatomy of Work Index 2021, is that workers switch between 10 apps—25 times a day—and miss over one-quarter of all deadlines.

Recruitment takes 30% less time, and with 1,400 custom Slack apps, employees can collaborate like never before.