Teams | Collaboration | Customer Service | Project Management

%term

Employee Monitoring: Pros, Cons & Considerations

Organizational leaders and business owners concerned about cybersecurity and productivity are facing a dilemma right now, asking themselves, “How can we build trust with our employees when we need to use employee monitoring tools?” After all, employee monitoring seems antithetical to building employer-employee trust, particularly when you consider that, according to a recent PwC survey, the lack of trust between executives and workers is only growing.

18 Ways to Handle a Disgruntled Employee: The HR Guide

How do you handle a disgruntled employee without escalating the situation? No matter how experienced you are, unhappy employees can be tough to manage and can hurt team morale and employee productivity if not addressed properly. Understanding the root causes of dissatisfaction is crucial in resolving conflicts and maintaining a harmonious work environment. This knowledge equips HR professionals with the tools to address issues effectively and keep operations running smoothly.

Rocket.Chat and Bluescape forge strategic alliance to strengthen defense operations

Rocket.Chat has partnered with Bluescape, a mission-ready visual workplace, to provide a reliable solution for secure and unified defense operations. This integration will help defense and federal agencies to securely share and manage mission-critical information, collaborate on mission strategies in real-time, connect with key partners to exchange classified intelligence and protect confidential data from unauthorized access, interception, and tampering.

Delivering Customer Support

In the world of youth activity centers, keeping kids engaged and active is paramount. Jackrabbit Technologies, a leader in management software for youth activity centers, has dedicated itself to this mission by ensuring their client support is unparalleled. In this blog post, let’s delve into how Jackrabbit, with a 100% remote workforce spread across several states and even Canada, managed to elevate its customer support from ordinary to extraordinary.

What's new in Asana | July 2024

Welcome to the July edition of What’s new in Asana. This month is all about Asana AI. First, let AI streamline the project creation process with smart projects. Next, write more effective goals based on best practices with smart goals. Finally, use portfolio-level smart summaries to get an AI-generated summary to get up to speed on any notable changes.

Bring your customer story to life with 3D journey mapping

Whether you’re an executive who just expanded your team or a designer embarking on a new project, change—while it can be exciting—is hard. One of its biggest hurdles is aligning multiple stakeholders on evolving goals, messaging, and strategy, a challenge so formidable that it often halts change right in its tracks.

The Emotional Labor of Modern Work with Steven T. Hunt Ph.D., Work Techno-Psychologist

This episode features an interview with Steven T. Hunt Ph.D., Work Techno-Psychologist & Author of Talent Tectonics. In this episode, Shawn and Steve discuss how the nature of work is evolving, the cause of burnout, and how we should be using AI to make work better.