Buddy Punch is proud to have been recognized by Capterra in the Capterra Value Report: A Price Comparison Guide for Time Clock Software, which highlights the top Time Clock software products based on user reviews—those with the highest ratings for both value for money and functionality, with the starting price and functionality details being included for each product. Buddy Punch has been mentioned in this report with the following ratings.

Your project plans make all the difference to project success. While no plan is 100% foolproof, detailed project planning gives you and your team a clear roadmap to follow—one that outlines how you can meet your clients’ goals and your own. Let’s take a closer look at the basics of project planning and how to create this actionable, single source of truth.

Messaging apps are online platforms created for instantaneous interactions among individuals. They ease communication via text, voice, and video. They often let users share files, group messages, and use multimedia. Security, simplicity, and versatility drive messaging app choices. Pick one that encrypts chats, feels intuitive, and works across devices. The ideal app must meet your communication needs. It should balance privacy, ease of use, and compatibility.

A customer-based SLA (Service Level Agreement) can really change the game for B2B service providers. Unlike standard service level agreements, which are more generalized, these agreements focus specifically on your needs, setting clear service agreement terms between the service provider and a customer. This ensures both sides are clear on what to expect, making for a strong partnership.

We all follow rules as we go about our lives. Some are enshrined in law. Others are social codes, and some rules we set for ourselves. It’s no different for businesses. There is a barrage of requirements between regulations, industry standards, client and customer demands, and governance policies. Adhering to all these requirements is called “compliance.” Workforce compliance is crucial to avoid financial penalties, build stakeholder trust and grow the company.

I’m a reformed wannabe reporter, news producer, publicist and internal comms nerd (yes, I write with a fountain pen) who’s spent the last two years in my first real startup, dreaming of how to transform employee communications technology. In my current role, I lead corporate communications for our 500-person company.

Improving profitability is a key goal for most agencies. But finding tactical ways to do so can be a lot more challenging, since profitability is impacted by so many variables. Which factors do you need to change? And which actions make the biggest impact? One concrete way to boost profitability directly is to improve billable hours. This increases the percentage of employee hours driving revenue for the business. We’ll explain billable hours, how to calculate them, and how to increase them.

Today, over 350.5 million domain names are registered, and this figure is expected to soar to 557.7 million by 2026. With such an abundance of available domains, selecting an effective domain name is critical to building an impactful online presence. Choosing a domain name should involve more than finding something catchy or relevant; it must also consider existing trademarks to avoid legal complications or financial penalties.

Quality assurance (QA) is the core of any successful call center operation. It ensures consistent, high-quality interactions with customers and leads to improved customer satisfaction, increased loyalty, and better business outcomes. Optimizing QA processes related to the customer experience can make or break a company. This guide explores proven strategies to enhance quality assurance in your call center, elevate your customer service, build customer loyalty, and improve customer retention.

This summer, Agile2024 brought together practitioners from across sectors to explore and advance Agile practices and tools. At Miro, we were blown away by the speakers, ideas, energy, and the Agile community as a whole. This year, we encouraged presenters to create a template in the Miroverse as a takeaway from their speaking sessions. The results gave everyone — including those who couldn’t make the conference — something to implement at home.