Learn how to create views and triggers in Zendesk Support to efficiently track and manage problem tickets.

A culture based on trust and continuous improvement using effective feedback is integral to the operations of The Southern California Cricket Association Youth cricket club. Hear from Coach Mumtaz Yusuf and his players, see them in action, and find out why they place such a high value on creating a culture of feedback to succeed.

Winning pitches is tough. Ghosting has become a common challenge, and even when you win, clients may be commissioning smaller pieces of the project rather than the full program. But that’s only part of the struggle - crafting pitch decks takes a lot of time and energy. Surely there’s a better way than packing slides with your best creative ideas. In this episode we tackle these challenges and introduce a strategic approach to pitching. The focus shifts from pitching tactics to showcasing value and ROI.