Teams | Collaboration | Customer Service | Project Management

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chanty

Top 8 Internal Communication Tools for Effective Collaboration

Aug 22, 2024 By Chanty team In Chanty
Internal communication tools are software platforms used by a company for managing employees’ communication. Team collaboration is crucial for teamwork and internal communication tools prove to be much more effective than usual email correspondence. In this article, we will discuss some of the top-rated internal communication tools that aim to improve collaboration skills and meet your team’s needs.
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rocket.chat

7 community engagement platforms improving government-citizen interaction

Aug 22, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ The way governments interact with their citizens is evolving rapidly. Community engagement platforms are powerful tools that increase the reach and enrich the nature of civic participation. These platforms are digital solutions designed to facilitate collaboration between government bodies and the public they serve. Citizens can voice their opinions, access information, and participate in decision-making processes.
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startingpoint

Five Important Strategies for Business Workflow Optimization

Aug 21, 2024 By StartingPoint In StartingPoint
In today's fast-paced business environment, companies are constantly looking for ways to streamline operations, increase efficiency, and maintain a competitive edge. Workflow optimization is at the heart of these efforts, especially for professional services companies where time is literally money. From managing client relationships to ensuring that projects are completed on time, optimizing business workflows is crucial for success.
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startingpoint

5 Software Applications Needed If Leaving Corporate to Start Your Own Company

Aug 21, 2024 By StartingPoint In StartingPoint
Leaving the stability of a corporate job to start your own company is a bold move. It’s a decision filled with potential, but it also comes with significant challenges. One of the most critical aspects of setting up your own business is ensuring that you have the right tools in place. The right software applications can help streamline your operations, optimize workflows, and manage customer relationships effectively.
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element

Element secures ISO/IEC 27001:2022 certification

Aug 21, 2024 By Denise Almeida In Element
We are delighted to announce that Element, including all of its subsidiaries, has successfully obtained ISO/IEC 27001:2022 certification, issued by Prescient Security LLC. This certification was achieved on our first attempt, and in a very short period of time, which is a testament to our commitment to the security of our products and operations. Security is always at the forefront of everything we do at Element.
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Vivantio

Mastering Help Desk Management: Your Guide to Ticket Management

Aug 21, 2024 By Vivantio Press In Vivantio
Help desk management plays a pivotal role in delivering exceptional customer support and driving business success. Whether you’re managing a small support team or overseeing a large-scale operation, mastering the art of help desk management is essential to achieving seamless ticket resolution, optimizing workflows, and enhancing customer satisfaction.
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miro

How Miro's innovation workspace accelerates AWS cloud transformation

Aug 21, 2024 By Bethany Newlove In Miro
Join the AWS Well-Architected team and Miro, creators of the leading innovation workspace for AWS cloud architects, on September 10th for our webinar: “Accelerate Your AWS Well-Architected Reviews and Mitigate Risks with Miro” See how you can run more collaborative architecture reviews and drive project efficiency. Register now!
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InvGate

Implicit Knowledge: How To Recognize and Capture It

Aug 21, 2024 By Natalí Valle In InvGate
In Service Management, there's a vast amount of knowledge at play—some of it is documented and formalized, and some of it is not. Implicit knowledge may not be as straightforward to manage as explicit knowledge, which is easy to capture and share through manuals or databases. What happens with this knowledge that isn’t so easily put into words?
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