Teams | Collaboration | Customer Service | Project Management

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Getting Started with Kanban - A beginners guide + 5 Expert Tips

Kanban has become a very popular work—or workflow—management tool, especially in the Lean, Agile, and DevOps worlds. It has also found its way into IT Service Management (ITSM) as a way of providing focus and insight into work jobs/tasks and flows, such as ticket queues, planned and unplanned tasks, or projects and improvement activities.

The Smarter Way to Work with Automation & AI

Knowledge workers can find information faster, work smarter, and achieve more with M-Files platform. M-Files features an innovative metadata-driven architecture and embedded workflow engine. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. M-Files is revolutionizing the way knowledge workers perform by automating processes—from document creation and management to workflow automation, external collaboration, enterprise search, security, and compliance and providing industry leading GenAI, M-Files Aino.

Picking the right deployment model: on-premise vs. off-premise software

On-premise, off-premise, or hybrid software deployments. There’s no shortage of options for companies and IT teams looking to create robust, secure, and scalable networks for their employees and end-users. But with more options comes more research and decision-making, as each choice comes with its own benefits and drawbacks that can impact everything from cost to performance and data security.

Cloud Storage Revolution: How It Transforms Business and Marketing Strategies

The cloud storage revolution is here, transforming how businesses operate and market their products. For business, cloud storage isn't just about storing data—it's a game-changer. It’s driving cost savings, boosting collaboration, and enhancing data security. For marketing, it's creating opportunities for data-driven strategies and personalized customer experiences. This article breaks down what cloud storage is and its key features.

Bridging Remote and On-Site Teams: Communication Strategies for Hybrid Financial Workplaces

The COVID-19 pandemic forced a gigantic remote work experiment across global industries. As finance firms transition to post-pandemic operations, most are adopting a “hybrid” model combining on-site and remote workers. The hybrid approach aspires to “get the best of both worlds”. Employees gain location flexibility while firms retain physical offices and in-person collaboration.

Top 10 Best Employee Productivity Tracking Software In 2024

Are you looking for the best employee productivity tracking software in 2024? You are at the right place. In today’s fast-paced, data-driven, and modern working environment, it is essential to know how productive your employees are. That’s where the role of using such software is crucial. Especially, since there is a fine line between what your team does and what it’s expected to do. You need accurate values, for which software for productivity tracking works like a measuring scale.

Top Tips to Undertake Back Office Workforce Management

Back-office workforce management is crucial for maintaining efficiency, productivity, and high service levels. Managing shared services or a global business services unit requires specific, sound strategies, which can make a remarkable difference in employee performance and overall operational success.

Capacity Planning 101: Beginner's Guide

Capacity planning means ensuring that there is enough time, people, and specific roles to execute projects successfully. It’s a high-level process that proactively evaluates these factors over weeks or months. It influences the type and volume of work your team takes on. And it shapes hiring decisions, too. For example, deciding whether you have enough developers with experience coding in C++ to execute a potential four-month project successfully.

The Lead Magnet That Pays for Itself w/ Chris DuBois

Is your agency leaving nearly 2/3rds of your new client acquisition up to chance? If so, you’re not alone. But it doesn’t have to be that way. According to research from WordStream, 60% of most new agency clients are coming from a channel that you can’t directly control, let alone scale. That scary stat is exactly what today’s guest is helping agencies avoid by building a portfolio of offers you can use to drive more inbound leads and create a re-usable marketing asset that pays for itself.