Teams | Collaboration | Customer Service | Project Management

%term

How to Improve the Overall Productivity Time of an Organization?

Are you pondering over productivity time and how to manage it in your organization? Let us take an example of a smooth team working in the organization. The features are as follows: Imagine a machine with many gears. Each gear must fit well with the others to make the machine work smoothly. Similarly, each team member must work well with the others to help the team succeed.

Essential Toolkit: 10 Call Center Manager Skills for Success

Beyond their knowledge of payroll and inbound and outbound calls, call center managers need soft and hard work to improve team productivity and customer satisfaction. According to Forbes, leaders who are less inspiring and motivated make 47% of their direct reports consider quitting, and 93% of the time, they are rated in the bottom 10% of productivity. A competent manager should be able to handle challenging calls, handle complaints, and provide excellent customer service.

11 Essential Collaboration Skills for Effective Teamwork

There’s no doubt, nothing in today’s work environment is ordinary. It’s a fast-paced, interconnected, and hybrid workplace. That’s why collaboration is the recipe for a successful team. Effective teamwork is the cornerstone of high-performing organizations. It allows them to innovate, adapt, and achieve their goals. But what does it take to build a genuinely collaborative team?

Master the Art (& Science) of Happy, High-Performing Teams with Workload Balancing

Explore the twin challenges of overutilization and underutilization in the workplace. Learn how Insightful's comprehensive solution helps managers prevent burnout, boost engagement, and optimize workloads. Discover practical tips and real-world examples of successful implementation.

The 7-Minute Rule for Payroll: Legal Insights and Practical Tips

The 7-Minute Rule is a timekeeping guideline used by employers to round employee work time to the nearest quarter-hour. This rule is particularly relevant in payroll processing and ensures that minor discrepancies in clock-in and clock-out times are handled fairly.

Microsoft Teams vs Zoom: The 8 key differences

Microsoft Teams and Zoom are two of the top video conferencing tools we have today. They help organizations communicate and collaborate from anywhere at any time, ensuring a seamless, uninterrupted workflow. And as companies keep transitioning into hybrid or remote work, it’s only natural that the demand for tools like Microsoft Teams and Zoom continues to grow. But which app is best for your business?

Demo Den: How to use linked issues on Jira boards

Learn how we are bringing a new way to view dependencies and related work directly on your Jira board! Know what tasks are related to each other, so that you can refer to them when executing work, see if other work is blocking yours (or vice-versa), and have a single source of truth of all the work that has gone into successfully shipping a task.