Teams | Collaboration | Customer Service | Project Management

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The Premium on Human Connection in the AI Era with Mike Robbins, Motivational Speaker & Author

This episode features an interview with Mike Robbins, motivational speaker and author. In this episode, Shawn and Mike discuss the limits of authenticity, how AI is affecting teams, and the difference between recognition and appreciation.

Get More Done: Task Batching for Peak Efficiency

Do you ever feel like your day is a whirlwind of constant task switching? You answer a quick email, then jump to a social media post, only to get sidetracked by a colleague’s urgent question. This constant context switching is a major hurdle in the business world. It can leave you feeling scattered, stressed, and ultimately, unproductive. If traditional time management strategies haven’t quite cut it, there’s a powerful technique waiting to be explored: task batching.

7 Steps For a Solid Knowledge Management Process [+Workflow Template]

Navigating the complexities of IT Service Management (ITSM) can often feel like trying to solve a massive jigsaw puzzle without seeing the picture on the box. Each piece represents crucial data and experience scattered throughout your organization. Without a clear overview, finding the right piece at the right time can be daunting, if not downright frustrating. This is where an effective Knowledge Management process becomes indispensable.

The 10 Most Common InvGate AI-Hub Questions, Answered

Incorporating Artificial Intelligence (AI) into everyday tasks is no longer a distant dream but a present reality. At InvGate, we've taken a step towards this with our AI-Hub. This suite of AI-powered features has been designed to add an additional layer of intelligence to our existing products, InvGate Insight and Service Desk. Many tasks that were historically believed to be only achievable with human intelligence are now being tackled by AI.

ServiceRocket extends the power of Miro with a new suite of enterprise-ready integrations

ServiceRocket’s new apps and integrations provide incredible value to Miro users across Salesforce, GitHub, and Autodesk. ServiceRocket is a technology solutions partner that helps thousands of enterprises get the most out of their software. The latest addition to their portfolio of enterprise-ready solutions: a suite of new apps and integrations for Miro’s public App Marketplace.

GitHub Integration for Miro: 2 Way Data Sync with GitHub Issues

The GitHub integration for Miro introduces a realtime, 2 way data sync between GitHub Issues and Miro. The video shows how to choose a repository, import issues, and then update and sync those updates all within Miro, without leaving your Miro board. All updates to GitHub issues will be updated to GitHub in real time. You will also learn how to create multiple GitHub issues at once by selecting sticky notes and then converting those Miro Sticky Notes into GitHub Issues. Those converted sticky notes will appear as app cards on the board.

Employee Utilization Reports 101: Your Ultimate Guide

A utilization report tells you how your employees are spending their work time. It shows how much time they spend on tasks, projects, and other activities, differentiating between billable (revenue-generating) and non-billable (internal, administrative) work. Utilization reports help calculate key metrics like: Let’s say you have a designer on your team who works eight hours daily.

How Asana streamlines marketing strategic planning with work management

As a leader in the productivity and work management software space, the team at Asana knows a thing or two about effective strategic planning. So it makes sense that Asana’s marketing department relies on their own product to map out, track, and report on their key initiatives. Leading this effort is Isaac Payne, Asana’s Head of Digital, Marketing Operations and Analytics. Payne’s role is multifaceted.