A staggering 90% of companies intend to implement return-to-office policies by the end of 2024, as per an August report from Resume Builder, which surveyed 1,000 company leaders. If you are creating a return to work plan, sending a welcoming and detailed return to work letter could make it easier for the employees and your HR (human resources) team. It’s a document that details the timeline and the process of the return for your employees.

Intranet decisions can either propel your company forward or slow it down, depending on the approach you choose. If you’re considering whether to build a custom solution or buy a packaged intranet solution, consider the implications each of them carry for your organization. The stakes are high — time, money and overreliance on IT resources are on the line — and the last thing you want is an intranet that’s more of a hindrance than a help.

Is your team losing productivity due to persistent IT issues? A robust IT Service Desk can be the key to streamlining tech support and ensuring smoother operations. In this post, we’ll break down the essential role of the IT Service Desk, why it matters for your business, and how adopting the right tools and practices can transform your IT service management.

In the fast-evolving world of Software as a Service (SaaS), customer retention is paramount. Users demand swift solutions and consistent service across various touchpoints. A multi-channel support strategy, which offers assistance via platforms like chat, email, social media, and more, significantly enhances customer satisfaction. Let’s explore the importance of multi-channel support, its numerous benefits, and the best practices for maintaining consistency across channels.

Moving to the cloud can provide many benefits, like efficiently scaling resources up or down based on needs. You also have the flexibility to change your use and save on costs. However, it introduces new security and legal challenges that companies must address. Managing security and compliance in the cloud takes time, processes, and tools focused on that task. This is where cloud management services can help.

In an era where technology is the backbone of every industry, students are more connected to the future of work than ever before. As we progress through the 21st century, the intersection of technology and business is redefining career paths and opportunities. Students ask professional companies, “Please write my essay for me online as soon as you can” even more often these days because they have to account for multiple new tech- or business-oriented disciplines.

Over the past few years, workforce engagement management has shifted its focus from task and quality management to prioritizing employee engagement. This evolution has sparked industry-wide interest, as WEM now enables managers to track and enhance employee engagement while also elevating the customer experience. Research shows that 92% of business executives agree that engaged employees work better, helping their teams succeed and improving overall results for the company.

I’m not into gaming. To tell you the truth, the most advanced game I ever played was Mario back in the 90s. But here I am today, writing about comparing Discord vs Slack — the most advertised team chat app out there. As luck would have it, some of my coworkers are gamers and heavy Discord users. They helped me out and shared some expert opinions about Discord for this comparison.

61 With remote work being the new standard, it is crucial to protect your team’s data and systems. I am sure you know that working from home brings new considerations regarding security. Even if your team is fully remote or only occasionally working from home, it is essential to be aware of these cybersecurity threats in remote work.