IT teams have shifted to center court of the organizational communication game. Not only are they still responsible for the infrastructure that allows business to get done, they’re now the architects of digital employee experiences, wielding the power to drive measurable business outcomes through strategic employee technology management.

Here’s the truth: hardly any ‘chat apps’ are left on the market. Today’s corporate messengers are not just about communication anymore. As business needs have evolved, group chat apps have become powerful collaboration tools. The chatting apps now mix team chats, audio/video calls, file sharing, and integrations with third-party apps, making them complete ‘work hubs’ designed to satisfy all business needs.

September in Miroverse was as productive as the harvest season, with our incredible Creators cultivating over 170 new templates! Let’s dive into the highlights and celebrate those who stood in the community!

It’s always important to have an up-to-date visual of who’s who in your organization, whether you’re trying to create an accurate hiring plan or looking to better support cross-functional collaboration. That’s where an org chart comes in. It’s a visual representation of the hierarchy of your company — the different departments, roles, and reporting structure.

Want to explore all about call center operations and how to manage them effectively? Efficient call center services are vital for building a loyal and satisfied customer base. This objective is important because happy customers enhance a company’s image and brand loyalty. However, call center operations are complex and time-sensitive. It requires strategic planning to keep your call center running smoothly and profitably. In this article, we explain what call center operations are.

Getting your sales pipeline right in HubSpot isn’t just about staying organized; it’s about making sure your data is clear, actionable, and reliable. Without a well-structured pipeline, your reports can become skewed, leading to inaccurate forecasts and missed opportunities for your business. A well-built pipeline helps you to make sure that every deal is tracked properly, giving you a true picture of what’s happening in your sales process.

Time Doctor is a widely used workforce analytics software, but some employees attempt to cheat the system. This article explores common methods for cheating Time Doctor, the tactics some users employ, and why these methods are not effective in the long run. Understanding these tactics can help businesses identify attempts and ensure accurate time tracking.

Intranets have long been hailed as the central hub for communication and collaboration, yet many fall short. Instead of facilitating smooth, efficient operations, intranets often frustrate employees and bog down productivity. There are common reasons why intranets fail — as well as solutions to avoid the pitfalls of these intranet challenges.

Rapport is an essential soft skill to help you build trust, establish effective communication, and develop great relationships with your team members. In this article, we walk you through 6 tips to break the ice and build rapport. Everyone wants a positive relationship with the people they work with. But building a healthy level of camaraderie, rapport, and comfortable conversations takes effort. Sometimes, it seems like people are just born with this skill.