Teams | Collaboration | Customer Service | Project Management

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Unleashing AI potential with M-Files and Microsoft

Watch how Mikko Kontra, discusses the two hottest topics in customer conversations: enabling the hybrid workforce and harnessing the power of generative AI. Exciting developments like the integration of M File solutions and M365 Co Pilots are providing unique value propositions for organizations. Don't miss out on these game-changing innovations!

Complete guide to HubSpot dashboards for sales

Sales managers often face the challenge of tracking key performance metrics and keeping their teams aligned with sales goals. HubSpot dashboards are a powerful tool to help streamline this process, making the sales pipeline more visible to everyone that needs to see it. Whether you’re new to HubSpot or you’re just looking for a few tips, understanding how dashboards work can transform the way you manage sales performance.

How to Get More Demo Calls Booked: A Comprehensive Guide

Booking demo calls is essential for businesses in the B2B and SaaS space. Demo calls provide a unique opportunity to showcase the value of your product and convert leads into paying customers. However, getting more demo calls scheduled can be challenging, especially with busy prospects and increasing competition. This guide will walk you through actionable strategies to boost demo call bookings and optimize your sales funnel. ‍ 1.

How to make a dynamic org chart (and why you need one)

It’s always important to have an up-to-date visual of who’s who in your organization, whether you’re trying to create an accurate hiring plan or looking to better support cross-functional collaboration. That’s where an org chart comes in. It’s a visual representation of the hierarchy of your company — the different departments, roles, and reporting structure.

Top 5 Work Timers to Enhance Your Productivity

20 Feeling overwhelmed by your to-do list and not sure which timer can help you stay on track? Look no further! We’ve rounded up the 5 best timers to improve your productivity and keep you laser-focused. Whether it’s tackling projects or boosting your time management, these timers are the ultimate tools to conquer your goals.

10 key principles for managing call center operations

Want to explore all about call center operations and how to manage them effectively? Efficient call center services are vital for building a loyal and satisfied customer base. This objective is important because happy customers enhance a company’s image and brand loyalty. However, call center operations are complex and time-sensitive. It requires strategic planning to keep your call center running smoothly and profitably. In this article, we explain what call center operations are.

Zendesk Showcase | Differentiating service on a customizable platform

️ Businesses are feeling the pressure to deliver faster, more personalized service. Discover how Zendesk’s customizable platform creates differentiated customer and employee experiences, and explore the latest innovations in custom data, unified integrations, and flexible privacy tools.

What is Employee Performance? The Importance and The Factors Affecting It, Explained

In today’s business landscape, company growth depends on work efficiency, which depends on employee productivity. The better the productivity, the more efficient work becomes. Therefore, employee efficiency is the foundation of an efficient workplace. Knowing what exactly drives employee performance can help you transform the whole organization.

Why intranets fail and how to ensure yours succeeds

Intranets have long been hailed as the central hub for communication and collaboration, yet many fall short. Instead of facilitating smooth, efficient operations, intranets often frustrate employees and bog down productivity. There are common reasons why intranets fail — as well as solutions to avoid the pitfalls of these intranet challenges.

How to Calculate Productivity: A Comprehensive Guide

Calculating productivity is key to ensuring a business operates efficiently, effectively utilizing resources to produce the maximum output possible. Whether it’s tracking employee performance, resource utilization, or overall company performance, understanding productivity can lead to significant gains. In this comprehensive guide, we’ll explore the concept of productivity in business, its importance, and several formulas and methods to calculate it accurately.