Teams | Collaboration | Customer Service | Project Management

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Workflow: Notify the customer when a ticket is solved

Oct 7, 2024 By Zendesk In Zendesk
Learn how to notify customers when a support tickets is resolved, and edit existing triggers to prevent duplicate emails. Timestamps: Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.
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troop messenger

How to Increase Telegram Subscribers: A Guide to Boost Your Reach

Oct 7, 2024 By Archana Dasa In Troop Messenger
Telegram is well on its way to becoming one of the most popular social media platforms. It started as a simple messaging app, but nowadays, there are over 500 million Telegram members. This makes Telegram one of the smartest ways to reach your target audience. However, getting more Telegram channel members isn't always so easy. There are also other Telegram channels that are your competition.
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Simpplr

AI for IC: 3 research-backed ways for Internal Communication teams to drive engagement and unleash productivity with an AI-powered intranet

Oct 7, 2024 By Jordan Katz In Simpplr
In one of business’ great pivots, high performing Internal Communication teams have switched from full pandemic/crisis mode to become a catalyst for furtherance of company culture as well as organizational impact. Senior leaders across the globe have realized that internal comms, when done right, can be a highly effective lever that moves the needle on critical KPIs.
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From Chat to Zendesk AI Messaging: Community Event

Oct 7, 2024 By Zendesk In Zendesk
:Transform Your Customer Service with AI Messaging!: In this recording of our Zendesk Community Event on Making the Shift from Chat to AI Messaging, you will discover how to elevate your customer service from basic chat to Zendesk AI-powered messaging. This session provided valuable insights into transforming customer communication capabilities through the use of AI and machine learning.
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Agent Home: What's New with Zendesk - Featuring Zac Garcia - Enterprise User Group Sept '24

Oct 7, 2024 By Zendesk In Zendesk
Agent Home: What's New with Zendesk - Featuring Zac Garcia During the latest Zendesk User Group Meetup, participants dove into Agent Home, an exciting new experience designed to enhance productivity through intelligent sorting, real-time updates, and collaborative support features. Zac Garcia, Zendesk Product Manager, discussed how the enhancements to Agent Home simplified the transition from the legacy agent dashboard, creating a smoother and more friction-free experience for users.
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troop messenger

Top Remote Work Skills to Highlight in Your CV

Oct 7, 2024 By Archana Dasa In Troop Messenger
When you're polishing your CV for remote job opportunities, emphasizing the right skills can really make you stand out. It's not just about listing them and leaving the rest to a fancy CV maker; you need to show that you can excel in a virtual setting. Have you thought about how your self-motivation and adaptability appear to potential employers? And what about your tech skills—are you effectively demonstrating your ability to tackle problems on your own?
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teamwork

Build invoices in QuickBooks with real-time data from Teamwork.com

Oct 7, 2024 By Janelle Santi In Teamwork
Client service firms running on QuickBooks and Teamwork.com are rejoicing thanks to an even tighter integration between the two platforms. A brand new, one-of-a-kind integration is here to help you translate your billable time into dollars and get paid for your client work! The new Advanced QuickBooks Integration automatically passes billable time information from Teamwork.com to QuickBooks helping streamline and accelerate your invoice creation process.
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time doctor

8 types of flexible work schedules for the modern workforce

Oct 7, 2024 By Time Doctor In Time Doctor
Part time work also offers more time to employees to engage in other creative projects. Curious about the different types of flexible work schedules? Following a global pandemic, businesses are looking to enhance employee productivity despite limited physical interaction. They have adopted strategies to ensure unobstructed workflow, flexible work schedules being the most popular ones. So how do you incorporate this evolving schedule system into your company?
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teamrelated

How Start-up Owners Can Accelerate Growth by Partnering with Top Call Centres in the Philippines

Oct 6, 2024 By TeamRelated In TeamRelated
For start-up owners, scaling quickly while maintaining operational efficiency is one of the greatest challenges in today's competitive market. Customer service is often a critical component of a company's growth, but building and managing an in-house customer service team can be both costly and time-consuming.
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