Welcome to our first episode in a new series where we interview influential CX Leaders. Recently we spoke to Irit Eizips (Founder, Chief Customer Officer, and CEO @CSM Practice ) about measuring success in Customer Success, important skills in the field, advice for new professionals - and more!

• - Some background on Irit - -

"Irit Eizips is a world renowned thought leader who has been pivotal in shaping Customer Success methodologies and best practices. Since 2013, she has been consistently voted top Customer Success strategist and influencers.

Irit founded CSM Practice, the first customer success strategy consulting firm in the world. Since its inception in 2014, the firm worked with hundreds of companies to design, build and optimize their customer success function and overall strategies. The firm continuously produces thought leadership content for the Customer Success community."

• - Irit's Links - -
• LinkedIn: https://www.linkedin.com/in/eizips/
• CSM Practice Youtube Channel: https://www.youtube.com/csmpractice
• CSM Practice Website: https://www.csmpractice.com/
• - Other Links - -
• Boaz Maor's LinkedIn: https://www.linkedin.com/in/boaz-s-maor-84810b/
• - Check out our socials - -
• LinkedIn: https://www.linkedin.com/company/netomi/
• Twitter: https://twitter.com/netomi_official
• Facebook: https://www.facebook.com/officialnetomi
• Instagram: https://www.instagram.com/netomi_official/
• Vimeo: https://vimeo.com/netomi
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Irit Eizips on Customer Success | Measuring Success, Important CS Skills, Career Advice