Teams | Collaboration | Customer Service | Project Management

November 2024

Why intranets fail reason #7: Insufficient analytics hinder actionable insights

Intranet analytics aren’t just numbers — they’re the vital signs of your platform’s health. A thriving intranet keeps employees connected, informed and engaged, making it central to the digital workplace. But getting it there requires more than simply setting up an intranet and hoping employees use it. For intranet program managers, the challenge lies in understanding what’s working, what’s not, and how to make improvements that truly matter to employees.

Impact of effective intranets in the software industry: Key research findings

Our latest research shows that the right intranet is key to keeping software industry employees engaged, informed and aligned. As technology forerunners, it’s no surprise that intranet program leaders in the software sector are ahead of the curve in implementing new employee experience solutions. But our other findings might make you rethink your intranet strategy.

Bringing a human-centric approach to the 'Great DEX-pansion'

Where is digital employee experience (DEX) headed in 2025? Andrew Hewitt, Principal Analyst at Forrester, shares some very interesting themes in his recent blog post, “The Great DEX-pansion Of 2025.” Andrew takes a look at the evolving landscape of digital employee experience and predicts significant changes ahead.

Why intranets fail reason #6: Content is outdated and irrelevant

Ever opened your intranet only to feel like you’re stepping into a time capsule? Old, irrelevant content has piled up, and now the platform you hoped would be a digital hub of collaboration and connection feels more like an abandoned storage room. And here’s the reality: once employees lose faith in the intranet, it’s hard to get them back. AI-powered content moderation for intranets can clear the clutter so your platform remains a go-to destination.

Why intranets fail reason #5: Platforms have inadequate AI functionality

Too many company intranets are outdated, sluggish and disconnected from the needs of employees. It’s a common issue that leads to disengaged teams and lost productivity. Intranets with robust AI functionality can help solve these challenges. Without the right AI tools, your intranet might be stuck in the past, unable to deliver the experience today’s employees expect and deserve.