G2 Awards Based on thousands of reviews within the IT Service Management sector on G2, HaloITSM has been awarded 7 badges for the Fall of 2022. As you can see from the image above, these awards include: Overall, three of our ratings that stand out on G2, which we are really proud of, include ‘Ease of Use’ (9.8/10), ‘Quality of Support’ (9.7/10) and ‘Ease of Setup’ (9.2/10).