It’s no secret that the need for secure communications is bigger than ever. Online threats are more sophisticated, and getting worse as bad actors leverage tools like generative AI. If you're not worried about how to protect your organization, then you haven’t been paying attention. From sensitive client data to proprietary information, unsecured communication is a large and attractive target.

Enterprise messaging and collaboration tools are central to how work gets done today. In many organizations, message channels and video calls are where the most sensitive business topics are discussed and proprietary data is exchanged. Zoom, Microsoft Teams, and Slack are popular, IT-supported collaboration platforms for larger organizations. Smaller organizations or independent teams often use Whatsapp or Discord as stand-ins. This type of communication isn’t optional.

No one likes writing documentation, but everyone needs it—especially in government projects. Balancing the fast-paced world of innovation with the formal demands of government documentation is not easy for startups. Let’s explore common challenges on both sides—what organizations face and what government teams expect—and offers best practices on how to tackle them, keeping things agile and manageable.

Working on a software project with an agile methodology means delivering constant improvements in small increments. This translates to frequent changes on the product level (what the product offers, how the user experience works) and on the technical level (how it works under the hood). Organizations typically track these changes using a ticketing system, such as Atlassian Jira, where tickets describe what needs to be implemented.