5 Best Process Mapping Tools and Software 2023: A Complete Guide
Did you know that 57% of customer success organizations have taken the time to create a journey map? Process mapping is a critical business tool that helps organizations to visually depict their business processes, identify inefficiencies, and optimize their workflows. In this blog, we will learn what process mapping is, explore the different types of process mapping tools available, and discuss their features and benefits. Let’s dive in.