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By Skyler Calibey
Customer experience is not only responding to disgruntled customers. It’s an ongoing process where your agents speak with—and listen to—customer’s demands, problems, and so on. It’s proactive enough to pre-empt customer issues before they arise. To do all this strategically, you need customer retention software that aligns with your business and customer goals.
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By Shiv Kapoor
Creating—and sticking—to policies isn’t a standardized process. Every business has unique needs, and your approach should reflect that. Instead of rigid rules, you need a flexible framework that supports your team and ensures everyone is aligned. Plus, paper-based systems and scattered files don’t cut it anymore. You need a solution that ties policies, processes, and procedures together so they work in sync.
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By Shiv Kapoor
As your business grows, managing operations gets harder. You’ve got to keep tabs on your inventory, track orders, and drive on-time shipping. But issues arise. Stock can run out unexpectedly. Deliveries get delayed, and customers are frustrated. Order management software solutions can fix all this and more. These solutions automate routine tasks and keep your inventory updated. They streamline orders and shipping, improve customer satisfaction, and reduce errors.
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By Skyler Calibey
Your business data is of no use if you can’t get actionable insights at your fingertips when you need it the most. For smaller businesses, data management becomes particularly trickier. Often, smaller organizations don’t have the resources, time, or assets to collect, collate, and make sense of customer data. This is where investing in database management software becomes mandatory.
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By Luke Henderson
Every product begins as a spark of inspiration. It continues to evolve through stages of design, development, and feedback before users get a new product in their hands. For teams involved in building and managing products, this journey is a familiar one. Over time, as products become more sophisticated, so does the volume of data and documentation they generate.This is where product lifecycle management software (PLM) steps in.
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By Skyler Calibey
As a small business just starting out, you could have a sizeable budget for marketing and sales. But if you’re not retaining your customers, you see money out the door. The Harvard Business Review states that it’s five to 25x more expensive to acquire a new customer than to retain an existing one. Naturally, building a relationship with your customers takes center stage.
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By Shiv Kapoor
As consultants, managing your time is a core skill to have. You need to stay organized, productive and focused. After all, the consulting work is rarely straightforward. In a single day, you might be invoicing clients, recording billable hours, getting estimates, and more. With multiple projects, shifting priorities, and varying billing rates, your time is anything but predictable.
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By Luke Henderson
Client onboarding is highly underrated—a big mistake. After all, it is the first real experience your clients have with your business. The customer onboarding process is a systematic approach that sets the tone for your company-client relationship. Done well, it builds trust, reduces churn, and turns first-time customers into long-term advocates. But let’s face it: onboarding clients is never a linear process. That’s where smart client onboarding software comes into play.
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By Shiv Kapoor
The digital world has emerged as a battleground for brands, where consistency, relevance, and impact have become table stake. However, maintaining a dedicated positive brand image is easier said than done. This is where brand management software steps in. With the right brand management solution, you can ensure all your assets, campaigns, and brand data are in one place. Need to ensure your logo is the same shade of blue across every campaign? Done.
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By Luke Henderson
Tracking marketing performance is layered and complex, especially with data coming from everywhere, be it social media, email campaigns, ads, etc. For marketers, the true challenge lies in making sense of said data and converting it into ROI-driven actions. That’s where the top marketing analytics tools help. With the right tool, you can combine insights from multiple platforms and determine what’s working and what’s not.
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By Nifty
Nifty's AI Templates allow you to generate project structures with just a few keywords or complete specifications documents. You're able to preview and the template before creating the project, or generate an entirely new template with the same (or similar) keywords.
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By Nifty
With Nifty Goals, you can create trackable goals that are seamlessly integrated with your work. Our powerful goal tracking system allows you to track the progress of company, team, or individual objectives with ease. Say goodbye to manual tracking and hello to clear timelines, measurable targets, and automatic progress tracking.
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By Nifty
The Nifty 3.5 Webinar covered some of the key updates of the 3.5 release, such as: This is followed by a Q&A session from some attendees.
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By Nifty
Follow along as we build a Project from scratch and review how the different views communicate specific information.
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By Nifty
Nifty Forms give you the power to create intake forms and generate automated actions based on their responses. Watch this video to learn how to build Nifty Forms and create tasks from submissions.
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By Nifty
Embeds have a wide array of use cases. This video covers how to utilize an Embed link to place a YouTube video in a Task, Doc, or Custom View to facilitate client onboarding. Feel free to visit our help article on how to embed content throughout Nifty here.
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By Nifty
Nifty is a flexible Project Management solution that enables integrations and embed functionality to thousands of partners! Miro is the leading white board company on the planet with millions of users across the globe and we are honored to be a partner with them on our productivity journey. In this video one will learn how to create a Miro board and than embed it directly into a Nifty workspace, so users can operate their Miro accounts and boards inside their project management solution!
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By Nifty
In this video you will learn how to create a task for your task management needs in lighting speed! Nifty prides itself in being the easiest to use workflow solution on the market 🙌 and delivers yet again with this Nifty 1 click task creation feature! Nifty is free forever and would recommend you get started managing your projects with us today 🚀 You can also manage projects, create milestones, collaborate with team members, track time, proof files and loads more!!!
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By Nifty
Want to create project milestones? With Nifty you can get started right away and create project milestones for the project you're coordinating! In Nifty, project milestones appear as Gantt Charts showing clearly the progress you and your team have made since the beginning. You can also export project milestones so you can see a complete breakdown of what was done by who and when!
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Nifty helps teams' simplify their workflow by consolidating team communication, project management, and client collaboration into one easy, fun, and efficient tool.
Create a clear plan of action for your projects and automate your progress tracking:
- Set goals & timelines: Milestones set a timeline for project sprints and deliverables to create alignment. Their progress is automated as associated tasks are completed.
- Collaborate on tasks: Tasks enable you to flexibly organize, prioritize, and manage daily work with a high level of detail in list or kanban-style views.
- Establish knowledge hub: Discussions empower all project members to share ideas, finalize specifications, and gather feedback in real-time.
- Create docs & notes: Create beautiful docs, notes, and wikis for your projects and share with anyone. Nifty even integrates natively with Google Docs.
- Balance workloads: Access automated progress reporting across all your projects and teammate activities with Nifty's Project and Team Overviews to ensure operational clarity.
Manage projects, tasks, and communications in one place.