An aha moment is a powerful feeling. It can drive your customers to research your product and relentlessly find a way to buy it. And when they get it, they will be ready to be loyal to your company. In fact, they’ll enthusiastically wait for your next product. So what’s an aha moment in marketing? And more importantly, how do you create one?

Regardless of the industry, anyone working with clients will eventually deal with rude or mean customers. These customers can be very tricky to handle. But if you deal with them properly, it can make the difference between a satisfied customer and a lost customer. So what are the best ways to deal with rude customers? And why are customers rude to begin with?

Customer churn is an incredibly vital metric for a growing business. It can show you how well you retain customers and improve customer satisfaction. No company can keep 100% of its clients. However, to keep as many as possible, you need to predict when customers will leave and find out why they’re leaving. Customer churn exists for this reason.