In this 5-minute video, we explore some of the benefits of integrating Confluence with Jira Service Management, and how using the two together can help your customers get the help they need faster. Come take a look at how you can enhance your support offerings when you bring every aspect of your work to the Atlassian suite! Use Confluence as a knowledge base to show helpful information to your customers, deflect common issues, and let your agents provide quick and reliable support.

Jira Service Management unites development, operations, and customer service teams on one platform, helping teams resolve support cases faster and deliver exceptional customer experiences.

In this demo, Emily Ditchfield, Product Manager - Jira Software, walks through the command palette capability. The command palette is a purpose-built user interface that allows you to seamlessly interact with Jira with just your keyboard. Use the command palette to find work, perform actions on issues, and navigate to key places in Jira. The features showcased in this video are available to all Jira cloud users.

In this 6-minute video, we explore some of the benefits of integrating Confluence with Jira Software and how using the two together can help you plan, track, and deliver work more effectively. Come take a look at how you can boost your productivity when you bring every aspect of your work unto the Atlassian suite! Bring both the planning and delivery aspects of your work into your Atlassian suite to realize some incredible benefits that will make your team’s work much more effective.

Please find below a detailed guide to install the GitLab integration for Jira Software from the Jira toolchain page. This integration enables automatic updates of Jira issues when commits, pull requests, and pipelines are run in GitLab. As a result, developers can focus on their work without having to switch between different tools frequently.