Data: How Innovative Companies Use It To Deliver Great Customer Experience
Freshworks Customer Happiness Webinar Series - Episode 1
On August 10th, Warby Parker and Copart joined us at Freshworks, for an exclusive webinar to give us a look into how they have leveraged IT and data to build an agile, proactive, and responsive service organization, while keeping customer experience as the true north.
From disruptive strategies that have worked, to real, actionable tips from experts, practitioners, and peers in the industry, this was truly a unique forum that fostered rich discussion around CX strategies.