Learn how to save 60% of employee IT support cost with chatbot and app workflow automation.
Get your FREE Chatbot with app automation at https://assistant.workativ.com/authentication/u/direct-signup
In the webinar demo, we covered the following topics.
04:05 Learn how end-users can self-resolve IT queries & issues.
08:55 Automate manual processes to deflect emails away from IT teams
Connect IT Chatbot with 70+ apps, 600+ actions, and 1000s of app workflows instantly. No coding.
20:36 Q&A
Use AI-led conversational self-service for instant and autonomous support from Slack, MS Teams, etc.
What is Workativ?
Workativ is a FREE no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box in less than 60 mins. No coding is required.
Workativ differentiates itself by focusing on employee IT & HR support for digital and hybrid workplace transformation. Along with the chatbot, Workativ comes with a powerful app workflow automation engine and out-of-the-box automation marketplace with prebuilt bots and 600+ pre-built app workflows for the chatbot.
Workativ Assistant fully automates a request, e.g., onboarding new employees, creating and managing distribution lists, unlocking accounts, password resets, creating tickets, and much more. Because of a fully automated solution, with an automation marketplace for workflows, the time on resolving issues and requests is drastically reduced to a few seconds, enabling more productivity for employees, HR, and IT Help Desk support teams.
Features -
Chatbot Builder
No-code chatbot
App Workflow Builder
Create Multiple Bots
Multi-Step App Workflows
Bot Marketplace (Pre-built Bots & App workflows)
Bot training, testing, logs, performance dashboard
Approval Management
On-prem App Connector
Proactive Notifications
Roll based access
Chat Channel Integration (e.g., Teams, Slack, etc)
Chat Widget
Live Agent Handover (e.g., Teams)
FAQ Builder
Bot fully customizable using No-Code.
Digital Onboarding
100+ App Integrations