The Modern Tech POV with Brent Westerkamp, Director of IT Services, Vermeer
In this episode of The Modern Tech POV, Dennis Woodside, CEO at Freshworks, sits down with Brent Westerkamp, Director of IT Services at Vermeer, an industrial and agricultural equipment manufacturer serving customers in over 60 countries.
Vermeer took its IT team from 11 to 165 people but the real story isn’t in the headcount. It’s how IT transformed from a cost center into now a strategic driver of the business in one of the most challenging operating environments. In manufacturing, the line doesn’t pause for technology problems.
In this episode you'll gain insight on:
- Why manufacturing IT operates under a constraint most enterprise environments never face and how that impacts every investment and automation decision
- How Vermeer evolved from a small, family owned business to becoming a strategic assets across a complex, multi-site operation
- The reality of AI adoption in industrial environments where the risk of moving fast is still too high
- How Vermeer went from manual metrics to real-time SLA and customer satisfaction tracking
- What it actually looks like to roll out new technology in a strict manufacturing environment
The best IT leaders don't just keep things running. They raise the bar for what's possible even when the stakes are operational.
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