OneDesk - Webinar - Getting Started
A complete introduction to the major features OneDesk.
0:00 Introduction
1:20 Customer Apps
2:50 Navigating & Organization
5:56 Ticketing & Ticket Details
10:00 Tasks & Planning
11:25 Messenger, Timesheets, Financials, Analytics
14:10 Administration Settings
OneDesk combines Help Desk & Project Management software into a single application.
OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
Request a free demo and register for a 14-day trial at http://www.onedesk.com