Teams | Collaboration | Customer Service | Project Management

January 2020

5 Whys: Examples, explanations, and how to find the causes of problems

Freelance writer Evan Roxanna Ramzipoor is a writer based in California. She is the author of The Ventriloquists, and her writing has been featured in McSweeney’s, Salon, and others. Check out her work at erramzipoor.com. At some point, we’ve all experienced a problem with a process or strategy at work. But figuring out why the problem exists can be a daunting task. When you sit your teammates down for a discussion, emotions run high and miscommunication is common.

Why the remote work trend really matters, in 19 tweets

There’s a lot of pressure on the term “remote work.” It has been — and will continue to be — a trending buzzword. But, remote work as a concept seems to be thrown around loosely, and often fails to adequately convey all of its radical implications. Remote work is not just a sparkly employment perk. It’s not just working from the couch in pajamas. And it’s definitely not a digital nomad sipping a margarita in Bali while founding his next unicorn SaaS product.

Fun ice breaker questions for teams (remote and in-house!)

Ice breakers are a fantastic way to get team members acquainted with each other—especially if teams work remotely or there are new faces in the office. We often spend more time with our coworkers than family or friends. But teams don’t always know the best ice breaker questions or games. You can use these simple team building activities to quickly help diffuse anxiety or awkward silences in meetings.