It’s been more than three years since we closed our office in Chicago, and since many companies are still trying to figure out what to do about their office space, we thought we’d share our story. Moving is never fun. It’s bad enough when it’s your stuff, but ten years of stuff makes it even worse. As folks outside of Basecamp learned of our impending office closure, I began to get some questions. The most common being “what did you do with the stuff?

Project management looks different for everyone and every business. Trust us. Over 20 million people have worked on a project inside Basecamp, so we’ve seen it all. And this front row seat has reinforced our belief in the power of projects. To us, project management is a no brainer. But to some, they don’t quite see the point. Usually, because they don’t really understand the benefits of project management to begin with. We hear it all the time by those who haven’t tried it.

Good client experiences in the agency world aren’t always the norm. Here’s how to make them yours. Horror stories about poor client experiences make the rounds online, in friend circles, and between colleagues. These stories can include anything from a lack of communication to being scammed out of money for deliverables. Either way, your brand reputation extends beyond just your work; it encompasses the entire client experience.