Teams | Collaboration | Customer Service | Project Management

It's a familiar story. A social worker gets a message from a client on a Saturday. A family needs to move a home visit. A colleague forwards a photo of a document that has to be dealt with before Monday. None of it goes through an official system. All of it goes through WhatsApp, because that is where the client already is, and because it works.

Compliance is one of the four risks enterprises face in digital collaboration, and it's the one most directly tied to fines, legal liability, and regulatory scrutiny.