Global employee engagement figures reached a record high in 2022, and this upward trend is expected to continue gradually over the next few years. According to Gallup, this result means that “more workers found their work meaningful and felt connected to their team, manager and employer.” That only accounts, however, for 23% of the employees surveyed.

The tech company Amazon, well-known for controlling the e-commerce market, has made headlines lately for its contentious performance ranking system. It has been reported that Amazon is pressuring managers to reduce performance points for workers who don’t follow its Return to Office (RTO) guidelines. This article explores the report’s specifics, the effects of implementing such a policy, and Amazon’s and its workers’ responses.

Regular performance reviews are a staple of any successful company. They identify employees’ needs, help managers provide better support, and indicate what works and doesn’t work within your business. They can also help managers understand performance gaps, uncover roadblocks, streamline processes, identify training needs, and even get a picture of what new hires they need to make. In short, performance reviews are critical to give leaders visibility of where their operations are at.

In the world of business, where communication moves quickly, virtual meetings have become essential. Even if a lot of businesses currently utilize AI to improve their video conferencing systems, the arrival of generative AI is going to change everything. This blog article discusses how virtual meetings are going to experience a radical change and how generative AI has the potential to completely transform the way we work together online.

In the dynamic landscape of today’s business world, the term “window-sitting” has emerged as a relevant issue affecting both employees and organizations. This phenomenon refers to work environments where staff members find themselves uncertain about their professional futures, often due to factors such as skill depreciation, organizational structural changes, and recurring roles.

A recent survey conducted by software company Checkr indicates an unexpected development in the remote work debate: 68% of managers, including CEOs, middle managers, and business owners, favor remote work, compared to just 48% of workers. In spite of this, many businesses continue to enforce return-to-office (RTO) policies.

Nick Sinclair, Founder & Managing Director of TOA Global, and host Liam Martin discussed the changing accounting landscape and how artificial intelligence (AI) is changing the sector in a recent episode of the Future Workforce podcast. This conversation illuminated the fine line that accounting must walk between automation and the essential human touch.

Since the pandemic forced the world indoors, many people have embraced this new age of remote work and the benefits it has brought. Lots of companies now offer wholly or partially remote work environments as there is a high demand from workers for more control and flexibility over both where and when they work.

We’re now several years from the start of the COVID-19 pandemic, but remote and hybrid working models are seemingly here to stay. Many companies favor these flexible work models thanks to their wide range of benefits, including lower attrition, more engaged employees, and lower operating costs. But while remote work offers employees greater flexibility and control, it also presents unique work-life balance challenges as the line between work and personal life blurs.

Workplace well-being has become more and more recognized in today’s business environment. Positive trends are revealed by the American Psychological Association’s 2023 Work in America Survey. It demonstrates that over 77% of workers are happy with the mental health assistance that their companies offer. But a more complex story comes to light when we compare this with Mind Share Partners’ 2023 Mental Health at Work Report.

Human Resources (HR) have experienced an important change in the constantly changing field of people management. With a variety of titles like People Operations, Human Capital, or Employee Experience Architect, HR is emerging as a key role in navigating the unknowns of the work of the future as we stand on the edge of a new age. Today’s HR professionals face a variety of challenges in this dynamic climate, which calls for a proactive and strategic vision.

Innovation has a critical role in enhancing patient care and operational effectiveness in the dynamic field of healthcare. Dentistry Support, which was established in 2019 by Dr. Stefan Borgas and Sarah Beth Herman, is a pioneer in the dental field, providing remote support services that enable dental businesses to thrive. This blog post explores Dentistry Support’s journey, the services it provides, and the transformative impact of its approach on the dental practices it serves.

In the ever-evolving landscape of Human Resources (HR) and people management, 2024 promises a pivotal year marked by the redefinition of culture, connection, and the future of work. As organizations navigate the complexities of a post-pandemic era, HR professionals emerge as architects and builders of the path forward. This blog series delves into HR’s top priorities for the coming year, dissecting the challenges, opportunities, and strategies that will shape the workplace of tomorrow.

While subject matter experts (SME) are always in high demand among KPO services, BPO and other related businesses too can benefit significantly from them. An SME in BPO provides much-needed expertise to efficiently carry out a business function and helps with the smooth transfer of knowledge within the company. As a call center, contact center, or BPO provider, if you’re considering dedicated SMEs for your team, this article is for you.