Teams | Collaboration | Customer Service | Project Management

Latest Posts

How to debug distributed teamwork, as suggested by new research

As a researcher interested in teamwork and team effectiveness, March 2020 was a fascinating moment for me. Around the world, knowledge workers at organisations large and small were suddenly forced to work from their homes. As we scrambled to get a read on the effect this was having inside Atlassian, we also commissioned an international, multimodal study to capture and make sense of the impact on individuals and teams across a range of industries as they grappled with these extraordinary changes.

10 signs of deadline-driven development

It’s fashionable in the tech world to say that you’re cool with failing. But failure leaves a bad taste in your mouth. The only way to get it out is to prove you’ve learned from your mistake. In that spirit, I recently kicked off a discussion amongst the engineering teams at Atlassian about setting deadlines for the sake of deadlines and, worse, prioritizing that deadline above customer value or the overall health of your product (and team, for that matter).

The changemaker's guide to pitching your project idea

This is it! This is the project you’ve been waiting for. The one that’s going to define your career and challenge you and totally transform “the way things are done around here.” The project your team will point to five years from now as the inflection point that ushered in a new era of awesome. If, that is, you can get the project approved, prioritized, and properly resourced.

Design thinking is the low-pressure way to figure out your career (and life)

The one I’m talking about was a meeting with my boss in one of those conference rooms with clear walls, like a fishbowl, when she told me I didn’t get promoted. I’d had a fun, intense, wild ride working at a late-stage startup. But three years later, I felt like a shell of a person. I was commuting ninety minutes each way to work. I was feeling uninspired, dreading the relentless marketing campaign cycles that at one time were exciting.

How to be a successful project owner (without micromanaging)

We’ve all been on two types of projects: ones that ran smoothly, and ones that crumbled to pieces. While there are lots of contributing factors in each case, I’ll go out on a limb and say that project ownership (or lack thereof) is what makes the biggest difference.