Does Your Team Know Your Workflow Processes?
You get a spreadsheet report by email every Friday. It shows your revenue numbers, the number of orders and other key metrics for your business. It’s important stuff. And Jonathan does a great job putting it together. However, Jonathan is sick for a few days. And the report doesn’t come out. Turns out, he’s the only one that knows how to do it. Everyone trusts Jonathan – that’s not the problem. But there’s no backup plan to getting your key results.