Teams | Collaboration | Customer Service | Project Management

SPI Research has proven that there’s a 7.7x difference in profitability between the most and least mature professional services firms. But nobody’s explained why that divide happens—until now. We surveyed 303 firms across the United Kingdom, United States, Australia, Canada, and beyond to find out. Their answers reveal where most firms are getting stuck. And what the top performers are doing differently.

You’ve asked for them, and we delivered. The moment you’ve been waiting for is finally here! In February, we’re bridging the gap between high-level deliverables and granular project planning and execution by introducing subtasks. This gives you the ultimate freedom to configure Scoro to match the exact rhythm of your unique workflow.

I spoke with 14 ops leaders about where their money actually goes. The answer is rarely a single disaster. It’s a thousand tiny, sensible-sounding decisions that nibble away at profit until your bank account no longer reflects your record sales month. Margins aren’t lost. They’re eroded. Here are the 10 most common operational traps we identified, and the fixes that actually work.

Today, we’re excited to announce that Scoro has acquired Envoice, a category leader in AI-powered bill and expense management. Scoro has always tracked project costs. You can log expenses, link them to projects, and see the impact on budgets and margins. But getting that external cost data into the system in the first place? That’s where a lot of the hurdles lie for many professional services firms.

We’re kicking off 2026 with updates designed to keep your projects healthy and your team’s schedule organized. With automated watchdogs for monitoring retainer metrics, context notes to your resource bookings, and more efficient bulk role management, you can now handle the fine details of your workspace with much less manual effort. Stick around for the end, too – we’ve got some big news about subtasks and the future of work planning in Scoro!

Most comparison guides like this are written by someone trying to sell you one of the tools on the list. This one is too. We’re Scoro, and we’re on the list. The difference with out list: We’ll tell you when we’re not the right answer. Some firms here would be better served by Monograph or BQE Core, and we’d rather say that upfront than have you find out after a three-month implementation. Some tools here were built specifically for A&E.

Remazing is a leading international provider of services and software solutions for brands on Amazon and other online marketplaces. The agency helps global brands monitor, optimize, and advertise their presence on Amazon. Before Scoro, Remazing relied on a disconnected mix of SevDesk and Google Sheets to manage finances and budgeting. As the team grew to over 100 employees, the manual effort required to track budgets and analyze profitability this way became unsustainable.

What a fruitful year this has been! As we wrap up another remarkable year, we’re thrilled to highlight the updates that have made Scoro even more powerful, efficient, and user-friendly. We’ve curated a list of this year’s most impactful product updates. Dive in – it’s the perfect way to get a jump start on your business goals for 2026!

Consider this update as a Christmas gift from the Scoro team! We saved the best for last: the Scoro MCP server is now fully live and available for everyone, giving your team the tools to supercharge your success in the new year!

Your business has grown from five people to 15, maybe even 30. Revenue’s up, clients are coming in, things should feel smoother. But you’re still relying on the same cobbled-together spreadsheets you used on day one. Sound familiar? Most service businesses don’t stall because of a lack of clients or talent. They stall because the team scales. But the processes and operations don’t. That’s why I find a business maturity model such a useful tool.