Teams | Collaboration | Customer Service | Project Management

Slack School | How to Use MCP in Slack

Oct 15, 2026 By Slack In Slack
Hearing a lot about MCP (Model Context Protocol), but still wondering what it actually does? We’ve got you covered. In this episode, we’ll break down MCP showing you how it compares to standard APIs, how an AI agent uses an MCP server to connect all the tools you rely on, and how it all comes together to get real work done in Slack. Class dismissed!
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Slack School | Start Building with Slack Code

Sep 24, 2026 By Slack In Slack
Why code alone when you can build together? Slack Code brings your team and agents into one shared space to build, review, and keep work moving. In this episode, you’ll learn how to collaborate with agents, review code diffs, preview HTML, and get feedback from the team — all without leaving Slack. Class dismissed!
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Dreamforce 2026: Slack's newest innovations turn AI into a true teammate

Sep 15, 2026 By the team at Slack In Slack
This week at Dreamforce, we gave Slack one of its biggest upgrades yet, the connected interface for AI and Salesforce that works across your whole team. Every company is investing in AI right now, but they’re missing two things. First, the conversational context that adds long-term memory and insight that makes AI more accurate, actionable, and trustworthy. And next, the collaborative interface that allows employees to use these AI tools together and learn from one another.
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What is Conversational CRM (Explained in 60 Seconds) | Slack

Sep 14, 2026 By Slack In Slack
A conversational CRM connects your customer data, conversations, and AI so teams can manage relationships right where work already happens. The Problem: Scattered Customer Data Most teams don't work inside a traditional CRM—they're talking in chats, emails, and meetings instead. Customer information ends up scattered everywhere, making it harder to see the full picture.
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Slackforce is here. Introducing Surfaces: live interfaces that anyone can build and that everyone can act on

Sep 11, 2026 By the team at Slack In Slack
Advanced users see the best outcomes from AI, because they know how to prompt, iterate and stitch results together. Everyone else opens the tool and gets something mediocre, then moves on. The tools simply weren’t built with everyone in mind. That’s the challenge Slackforce helps solve: Slack and Salesforce working as one, so you don’t need to be a computer expert to get a real result. Slackforce Surfaces makes it easy for anyone to build.
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