Teams | Collaboration | Customer Service | Project Management

Mattermost

How real-time chat helped financial institutions respond to COVID-19

The first few weeks of COVID-19 lockdowns were chaotic for organizations in every industry. As financial institutions adapted and responded to the COVID-19 outbreak, many security leaders turned to FS-ISAC’s Connect app, the real-time chat feature powered by Mattermost, to connect with other teams and collaborate on response plans.

Avoiding Common Internationalization Mistakes

Languages are complicated, and every language is complicated in different ways that can be hard to understand without learning every single one of them. Some languages form words from multiple characters while others have symbols that represent entire concepts. Some feature words without pluralization or gender and rely on context for that while others have two or even more genders for words. Some are very phonetic while others pronounce words seemingly at random (cough English, though cough).

Using Mattermost as a tool for COVID-19 contact tracing

VCLB Ghent is a Belgian non-profit organization that serves pupils between the ages of 3 and 18 years old. Every two years, we offer students a free medical checkup. The organization also works with schools to support students that struggle with learning disabilities, behavioral problems, and other issues. As a multidisciplinary team, VCLB Ghent’s staff does contact tracing for schools in the event of an outbreak of a contagious disease, such as meningitis, hepatitis, or measles.

Top 10 ways to make your Mattermost end users happier

If you’re running Mattermost self-managed editions, there are configuration options and features available to improve the Mattermost user experience. Here are our top ten recommendations to make your Mattermost end users happier and more productive. Your users will thank you! Mattermost gets massively better with every release, and upgrading only takes a few minutes.

Installing Mattermost using the Azure CNAB Quickstart Library

TL;DR – Get started with Mattermost on Azure using the Mattermost on AKS quickstart from the Azure CNAB Quickstart Library. The quickstart provides a fast and simple way to get running with Mattermost, without the need to learn or install any new tooling. By using Azure Kubernetes Service (AKS), the infrastructure is fully managed for you, and the quickstart handles configuring networking and SSL certificates so you can instantly access the Mattermost application after installation.

Coordinated disclosure of XML round-trip vulnerabilities in Go's standard library

This blog post is a part of Mattermost’s public disclosure of three serious vulnerabilities in Go’s encoding/xml related to tokenization round-trips. The public disclosure comes as a result of several months of work, including collaborating with the Go security team since August 2020 and with affected downstream project maintainers since earlier this month.

Tuning MySQL and the Ghost of Index Merge Intersection

Optimizing SQL queries is always fun—except when it isn’t. If you’re a MySQL veteran and have read the title, you already know where this is heading 😉. In that case, allow me to regale the uninitiated reader. This is the story of an (apparently) smart optimization to a SQL query that backfired spectacularly—and how we finally fixed it. It started off with a customer noticing that a SQL query was running slowly in their environment.