Have you ever noticed how difficult it can be to communicate with your colleagues remotely? It can be challenging to communicate effectively with remote teams for several reasons, like lack of face-to-face interaction, time zone differences, and difficulties with technology. In fact, 20% of workers say communication is their number one challenge while working from home.
Today, patient experience encapsulates much more than it used to. Providing optimal healthcare is not enough on its own: it includes satisfaction with the overall service, which includes more than just a treatment. A satisfactory patient experience has the potential to drive profit and quality improvements in your practice, so it's no wonder that many healthcare providers are looking into improving it.
The rise of modern technologies enabled people to communicate more easily than ever before. We communicate in a variety of channels, like chat, voice and video calls, and emails. However, the new, digital ways to communicate also made communication security and data privacy big concerns for all parties involved.
Software as a service (SaaS) and cloud-based tools have become critical for companies to stay competitive and agile. Modern Saas tools, like Salesforce, have become crucial for companies to collaborate efficiently. Public cloud providers have made it easy for businesses to use these tools. However, this shift to the cloud has led to some serious cybersecurity challenges. The data security parameters have shifted from traditional, on-premise security to cloud-first.
Today, businesses must protect sensitive customer and business data from cyber threats. Detecting threats has become more challenging since hackers always devise new ways to access sensitive data.
Patient communication platforms are management systems that pull every bit of information about patients (including all previous communication) located in multiple channels in a single window. Clinics and other healthcare-related businesses use them to improve patient experience and increase operational efficiency. Today, patients want a different way of communicating with their healthcare providers.
Running an enterprise is no walk in the park. It could get overwhelming with more workforce, resources, and bigger goals. Streamlining communication and ensuring transparency can help smoothen enterprise businesses' workflow. This is where your choice of enterprise communication tools comes in. Ensuring smooth dialogue in an enterprise might seem like a mammoth task, but it isn’t impossible.
Today’s cybersecurity environment is complex. As it seems that the world is becoming more open and trusting, organizations are doubling down on security measures. A zero-trust approach is common among security-oriented organizations. Why is zero trust a good thing? We’ve asked an expert: Ian Mortimer, Senior VP of Technology at Pexip. There are countless important conversations, critical decisions, and strategic discussions happening right now over video technology.
Have you ever wondered about the importance of unified communications software for your organization? After the Covid-19 pandemic, more and more companies are accepting hybrid or remote approaches to working, fueling the need for secure and reliable unified communications software to increase team productivity. How teams interact with each other and communicate with customers has become more complex. This article outlines the best unified communications software for your organization.
