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rocket.chat

Product Roundup: What's new in Rocket.Chat 7.2

Jan 7, 2025 By Pavithra Sudhakar In Rocket.Chat
As we step into the new year, we’re excited to introduce updates that enhance your workspace security, increase team productivity, and make the work of Rocket.Chat admins easier and more streamlined. Let’s dive into the latest updates that will help you stay organized and connected like never before.
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Rocket.Chat | 2024 in Review

Jan 2, 2025 By Rocket.Chat In Rocket.Chat
As we step into 2025, we’re filled with gratitude as we reflect on the moments that made 2024 truly special for Rocket.Chat’s incredible team. Check them out in our recap video! From the milestones we celebrated to the challenges we conquered, each moment reflects the incredible dedication of our Rocketeers who bring our DOTS to life every day. Together, we’ve built something truly special, and we couldn’t be more proud of what we’ve achieved. A huge thank you to our amazing team for making everything possible.
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rocket.chat

10 ways AI-powered public services are driving innovation in government

Dec 29, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍‍ Public services and innovation in government are entering a new era of speed and satisfaction, thanks to the power of AI. A good example of this transformation is the tax chatbot by the Internal Revenue Service, which assists taxpayers with filing their tax returns. Since its implementation, it has led to a 30% reduction in calls to the IRS helpline.
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rocket.chat

Top 10 emergency management tools to navigate crises

Dec 27, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ In December 2022, Rackspace Technology, a managed cloud services provider, experienced a ransomware attack that locked hosted Microsoft Exchange accounts for 30,000 customers. While the company quickly made decisive changes post-incident and advised customers to migrate to Microsoft 365, the breach could have been prevented with thorough planning and emergency management.
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VoIP communication tool: 10 must-have features to look for

Dec 24, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ Voice over Internet Protocol (VoIP) has dramatically surged in growth, especially in business and workplace communication. The need for affordable, efficient, and scalable communication drives this growth. The rise in remote work has also made traditional phone systems obsolete, expensive, and rigid. G2 reports suggest that 24% of software buyers still have POTS (plain old telephone service), compared to 36% who invested in VoIP.
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rocket.chat

10 steps to accelerate digital transformation in government

Dec 19, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ Did you know that Estonia’s e-Government initiative helped save the country about 2% of its GDP annually? Such successful digital transformation in government initiatives helped reduce bureaucratic processes, streamline services, and more. Unfortunately, many countries still face challenges with outdated government software and digital systems. These put taxpayers at risk, which impedes service delivery, citizen trust, and transparency.
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rocket.chat

Is Slack secure? Exploring the major concerns and the best alternative

Dec 18, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ With over 10 million daily active users, Slack's popularity also makes it a prime target for cybercriminals. This increases the risk of data breaches, raising a vital question for enterprises seeking safe collaboration: Is Slack secure? As per Mimecast, 1 in 166 messages sent on Slack contains confidential information, creating opportunities for unauthorized access, phishing, or data leaks. In July 2024, a noteworthy incident also took place, which questioned its integrity.
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rocket.chat

Is Microsoft Teams secure? A comprehensive review and 5 best alternatives

Dec 17, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ In July 2023, Storm-0324, a ransomware group, exploited Microsoft Teams to distribute phishing lures. Using an open-source tool, they impersonated IT support personnel in Teams chats, deceiving employees into downloading malicious payloads. So, is Microsoft Teams secure in 2024?
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7 common mistakes companies make in their business continuity plan

Dec 16, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ A well-crafted business continuity plan (BCP) can safeguard an organization's operations, reputation, and financial stability, as it serves as a roadmap for dealing with disruptions or unexpected challenges, such as natural disasters, cyberattacks, or other emergencies. Failing to establish an effective plan can have devastating consequences. For example, 40% of businesses do not reopen after a disaster, and 90% fail within a year if they cannot resume operations within five days.
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6 proactive cyber defense: securing remote-first enterprises in 2025

Dec 11, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ In 2022, LastPass detected suspicious activity in their development environment, where hackers gained unauthorized access to portions of their source code and technical information. By November, the attackers exploited this stolen data to breach a third-party cloud storage service. In March 2023, hackers exploited vulnerabilities in a senior DevOps engineer's home setup, using keylogger malware to bypass multifactor authentication and access the LastPass corporate vault.
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