Teams | Collaboration | Customer Service | Project Management

Ah, yes. “I’m working from home today.” Just thinking about saying this (before all the COVID drama started) makes one genuinely happy. While everyone’s at the office, you get to enjoy a day or two taking work-from-home — relaxing a bit, sipping a cup of coffee, as you work at your own pace, without anyone looking over your shoulder, listening to some music on your TV or smart speaker. But now, what you used to enjoy occasionally, has become your daily routine.

Workativ Assistant: Hey ! I’m , a chatbot that not only answers your queries but also takes care of your needs in a jiffy.

Conversational AI technology is going to be transformational as the possibilities seem to be growing with the spurt in the reach of digital devices, soon augmented with AI-enabled conversational interfaces. From fetching data to answering questions, conversational AI can mimic all that a human agent does but in quicker time, giving users immediate access to information or providing immediate responses.

Workativ released a bunch of new process automations this month. When we say a bunch, we’re talking about 60+ Automations that are brand new. Workativ Assistant now has a plethora of application integrations with pre-built downloadable IT & HR process automation workflows. If you haven’t been in the know, Workativ Assistant Automations Marketplace enables you to pick and use automations straightaway, to construct workflows to automate IT processes and HR processes.

Chances are, you have found yourself on this blog because you’re a Business Owner, a CIO, or an IT Manager, who’s looking toward digital transformation to stay relevant with changing times. Can’t blame you though. According to this survey, market pressures are the leading drivers of digital transformation as most efforts are spurred by growth opportunities (51%) and increased competitive pressure (41%).

Last month, we introduced features like Automation Error Handling, Automation Marketplace, Custom Authentication, and Action Versioning. We also made it easier for you to debug failed actions as well as added New Actions for various applications. This month is no exception. This March, in the newest version of Workativ Assistant, based on our consensus of most used IT help desk apps, we’ve added new applications and actions for them. Let’s check them out now.

A pandemic is identified as a rapidly spreading infectious disease that poses a global threat. The result? Decelerated economic growth and social chaos. The COVID-19 outbreak is taking the world by storm. On March 11th, 2020, the World Health Organization declared it as a pandemic due to more than 20,000 confirmed cases back then. The count has only surged now!

Your account is locked. Please use the link to reset your password. It happens one day or the other. Every IT professional has experienced it sometimes. An employee tries to access her corporate e-mail account or business portal. She must present a report in a meeting starting in a few minutes. But her account is locked. She enters and reenters the password several times, tries all the numbers, combinations, and special characters, but still, the account is inaccessible.